Help Desk Operations Manager
1 day ago
Key Responsibilities
- Provide exceptional IT service management and support
- Leverage expertise in Service Now to streamline incident reporting and service requests
- Lead a team of technical support specialists, fostering a collaborative environment
- Deliver outstanding customer service, ensuring seamless interactions
Requirements
- Bachelor's degree in Computer Science or related field
- At least 5 years of experience in technical support or service management
- Strong understanding of IT service management principles and practices
- Excellent communication and leadership skills
About JCW
JCW is committed to delivering innovative solutions and exceptional service to our clients. We're looking for talented professionals who share our passion for excellence and customer satisfaction.
-
Help Desk Technician
5 days ago
New York, New York, United States Verkada Full timeAbout This Opportunity: We are seeking a Help Desk Technician to join our IT team at Verkada. As a Help Desk Technician, you will be responsible for providing technical support to our employees, troubleshooting issues, and resolving problems in a timely manner.Key Responsibilities:Troubleshoot complex technical issues and provide timely resolutions to ensure...
-
Help Desk Specialist
3 days ago
New York, New York, United States LeadStack Inc. Full timeJob SummaryLeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce solutions.We are seeking an experienced Help Desk Specialist to join our team in NYC. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our...
-
Help Desk Senior Associate
3 weeks ago
New York, New York, United States Andersen Full timeAbout the RoleWe are seeking a highly skilled Help Desk Senior Associate to join our Tax Operations team at Andersen. As a key member of our team, you will be responsible for providing exceptional technical support to our employees, troubleshooting complex issues, and collaborating with cross-functional teams to drive business outcomes.Key...
-
High-Performance Help Desk Support Specialist
3 weeks ago
New York, New York, United States eFinancialCareers Full timeOverview: We are seeking a skilled High-Performance Help Desk Support Specialist to provide exceptional technical support across all business units, with a focus on the trading desk and related systems. This role requires working with modern technology, particularly in Windows system administration and systems support, in a collaborative and dynamic...
-
Help Desk Support Specialist
3 weeks ago
New York, New York, United States Steve Madden Full timeAbout Steve MaddenWe are a dynamic and fast-paced company with a strong presence in the global fashion industry. Our team is committed to providing exceptional support to our employees, ensuring that they have the resources they need to succeed.Job SummaryThis Help Desk Support Specialist role is a critical position within our organization, responsible for...
-
Trade Desk Operations Specialist
3 weeks ago
New York, New York, United States Citadel Securities Full timeAbout This RoleThis is an exciting opportunity to work in a fast-paced trading environment where you will be responsible for providing day-to-day support functions to the trading desk. Your key responsibilities will include trade booking, trade reconciliation, P&L analysis, and new desk functionality.Key Responsibilities:Process trade execution across the...
-
Ambitious Front Desk Operations Manager
2 weeks ago
New York, New York, United States Pursuit Collection Full timeWe are seeking a skilled and experienced Front Desk Manager to lead our team in providing exceptional service to our guests.About the RoleAs a Front Desk Manager at Pursuit Collection, you will be responsible for managing all aspects of Front Desk operations, including scheduling, training, coaching, discipline, and communication with other departments and...
-
Office Operations Associate
3 days ago
New York, New York, United States Arc Fund Manager LLC Full timeJob SummaryWe are seeking an Office Operations Associate to join our team at The Arc Fund Manager LLC. In this role, you will provide administrative support to our team members, including reception duties, administrative tasks, and special projects.Key ResponsibilitiesManage the front desk, answering phone calls, and responding to emails.Prepare and...
-
Help Desk Specialist
3 weeks ago
New York, New York, United States PruTech Solutions, Inc. Full timeAbout PruTech Solutions, Inc.">We are a dynamic organization dedicated to providing exceptional customer service and support. Our mission is to deliver top-notch solutions that exceed our clients' expectations.Job Overview">We are seeking a highly skilled Help Desk Specialist to join our team. The successful candidate will be responsible for handling all...
-
Technical Help Desk Analyst
5 days ago
New York, New York, United States Alice and Olivia Full time**About Us**Alice and Olivia is a leading fashion brand that values innovation and customer satisfaction. We're seeking a skilled Technical Help Desk Analyst to join our team and contribute to our success.**Job Summary**This is a fantastic opportunity to work in a dynamic environment and utilize your technical skills to support our employees and retail...
-
Facilities Operations Manager
3 weeks ago
New York, New York, United States HELP USA Full timeAbout HELP USAWe are a leading non-profit organization dedicated to providing affordable housing and essential services to at-risk populations. Our mission is to ensure that everyone has a safe and stable place to call home.Job SummaryWe are seeking an experienced Maintenance Supervisor to oversee the maintenance team at one of our facilities in Manhattan,...
-
Front Desk Operations Lead
4 days ago
New York, New York, United States Hostelling International USA Full timeJob Summary: We are seeking a skilled Front Desk Operations Lead to join our team at Hostelling International USA's HI New York City. This exciting opportunity involves overseeing the front desk operations, ensuring seamless guest experiences, and leading a team of guest services professionals. If you're a motivated individual with a passion for hospitality,...
-
Help Desk Support Specialist
2 weeks ago
New York, New York, United States Baseil Associates Inc. Full timeJob OverviewPremier international law firm is seeking a skilled IT/Help Desk professional to provide day-to-day customer support.The ideal candidate will have excellent communication skills and be able to troubleshoot technical issues related to desktop hardware, mobile devices, and remote connectivity.ResponsibilitiesProvide front-line customer support to...
-
Business Development Manager
3 days ago
New York, New York, United States The Trade Desk Full timeAbout the RoleAs a key member of our Business Development team, you will be responsible for managing and growing existing accounts while breaking into new ones with Wavemaker NY Team.You'll work closely with Sales Directors, client services, and the trading team to cultivate and grow accounts, communicate the value of The Trade Desk's media buying platform,...
-
Programmatic Advertising Operations Manager
3 weeks ago
New York, New York, United States Amazon Full timeRole OverviewWe are seeking a highly skilled Programmatic Advertising Operations Manager to join our North America Supply Desk team. In this role, you will be responsible for partnering with buyers to execute on private marketplace deal curation and creation, as well as working closely with customers to provide deals campaign optimizations and...
-
Chief Technology Operations Manager
1 day ago
New York, New York, United States Soul Staffing Solutions Full timeJob Title: Chief Technology Operations ManagerAbout the Role:Soul Staffing Solutions is seeking a skilled IT professional to serve as our Chief Technology Operations Manager. As a key member of our team, you will be responsible for overseeing our company's technology operations, ensuring the reliability and efficiency of our IT systems.Key Responsibilities:*...
-
Help Desk Professional
1 week ago
New York, New York, United States Swipejobs Full timeJob OverviewWe are seeking a highly skilled Help Desk Professional to join our team at Swipejobs. As a key member of our customer service team, you will be responsible for delivering exceptional support to our customers, resolving inquiries, and providing accurate information to enhance their experience.Key Responsibilities:Provide timely and professional...
-
Senior Sales Professional
2 weeks ago
New York, New York, United States The Trade Desk Full timeAbout The Trade DeskThe Trade Desk is a media buying platform that's changing the way global brands advertise. We're looking for a commercially savvy, senior sales individual with a proven track record of delivering results, building relationships, and collaborating with other teams.Job SummaryWe are seeking an experienced Senior Sales Professional to join...
-
New York, New York, United States The Trade Desk Full timeAbout This RoleWe are seeking a highly skilled and experienced Strategic Business Development Lead for Advertisers to join our team at The Trade Desk. As a Business Development Director, you will play a key role in representing our largest clients in the financial services category, developing and executing strategies to support their advertising efforts,...
-
IT Operations Manager
3 weeks ago
New York, New York, United States City of New York Full timeJob Title: IT Operations ManagerJob Summary:We are seeking an IT Operations Manager to oversee and manage the service desk operation. This role will be responsible for supervising and managing complex information technology projects, providing day-to-day oversight and leadership of project teams, and ensuring that software products and solutions meet...