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Technical Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Technical Support Specialist to join our team at Bechtel Corporation. As a key member of our project team, you will provide administrative support to ensure the efficient operation of our departments.
Key Responsibilities- Confidentiality and Data Protection: Maintain confidentiality of employee and project files, adhering to strict data protection protocols.
- Administrative Support: Facilitate the smooth operation of departments by performing a variety of administrative tasks, including composing routine correspondence and coordinating activities.
- Quality Control: Ensure the quality of your work and identify areas for improvement.
- Meeting Coordination: Assist in coordinating meeting arrangements and schedules.
- Project Integration: Understand the work scope and integrate priorities for the project, ensuring seamless collaboration with team members.
- Scheduling and Prioritization: Understand work priorities and schedules, allocating time and resources effectively.
- Team Supervision: May supervise and coordinate the activities of other project support personnel, providing guidance and support as needed.
- Process Improvement: Stay up-to-date with project and department systems, services, and procedures, identifying opportunities for process improvements.
- Document Preparation: Prepare documents using standard word processing, spreadsheets, or other project databases, as required.
- Procedural Processing: Process a variety of procedural steps in accordance with well-defined procedures and guidelines.
- Database Management: Assist in maintaining project databases within assigned departments and produce logs and reports as needed.
- Information Gathering: Assist in gathering information, such as status reports, for project field supervisors and other project personnel.
- Procedure Implementation: Implement procedures and train personnel in area of responsibility, including the use of project automated systems.
- Task Resolution: Review and resolve daily project support tasks on the project.
- Records Compliance: Assist in collecting and providing information to support records compliance assessments.
- File Management: Update, maintain, and track files within project tracking systems.
- Reporting: Assist in compiling, creating, and maintaining project reports as directed by supervisor.
- Attendance and Safety: Maintain punctuality and a dependable level of attendance, adhering to project work rules and safety procedures.
