Retail Customer Service Lead
2 days ago
As a Customer Service Lead at Ocean State Job Lot, you will be responsible for creating a positive experience for each customer who visits the store. Your key responsibilities will include:
Creating a positive experience for each customer
Ensuring all associates are trained in and follow the company's TREAT program
Managing the front end schedule
Resolving customer service related opportunities in the best interest of the company and the customer
Requirements
Strong customer service skills
Ability to manage and train associates
Strong communication and problem-solving skills
About Ocean State Job Lot
Ocean State Job Lot is a leading retailer of closeout merchandise and surplus items. We are committed to providing our customers with a positive shopping experience and to supporting our communities through charitable giving and volunteerism.
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Retail Customer Service Lead
2 days ago
Reading, Pennsylvania, United States Ocean State Job Lot Full timeCustomer Service Lead Job DescriptionThe Customer Service Lead role at Ocean State Job Lot is a key position responsible for creating a positive experience for each customer who visits our store. This role ensures all associates are trained in and follow the company's TREAT program, which focuses on providing exceptional customer service.The Customer Service...
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Retail Customer Service Manager
3 days ago
Reading, Pennsylvania, United States Ocean State Job Lot Full timeCustomer Service Lead Opportunity at Ocean State Job LotWe are seeking a skilled Customer Service Lead to join our team at Ocean State Job Lot. As a key member of our front-end team, you will be responsible for creating a positive experience for each customer who visits our store.Key Responsibilities:Create a positive experience for each customer who visits...
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