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Customer Care and Sales Specialist

2 months ago


MagstattleBas, Grand Est, United States Massage Envy Full time

Position Overview:

Embark on a Rewarding Career Path

Are you driven by a desire to assist others? At our franchise, we foster an environment that encourages personal growth while collaboratively enhancing the well-being of our clients. Our team is dedicated to providing exceptional service and expanding our membership to support more individuals on their wellness journeys.

Compensation and Benefits:

  • Competitive pay structure starting at $14.50 during training, with flexibility based on hours and shifts.
  • Health Insurance stipend available for those working 30+ hours, covering Medical, Dental, Vision, and additional policies.
  • 401(k) matching contributions after one year of employment.
  • Accrued paid time off based on hours worked.
  • Access to an Employee Assistance Program.
  • Flexible scheduling options to promote a healthy work/life balance.
  • Comprehensive training on products and services.
  • Enjoy complimentary to discounted services, including massage, skincare, and stretching.
  • Receive 40% off all retail products.

Ideal Candidates:

  • Possess a high school diploma (or equivalent) and have prior experience in retail or sales (preferred).
  • Exhibit strong analytical skills, proficient math and computer abilities, and the capacity to handle multiple tasks.
  • Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients.
  • Show a commitment to holistic wellness with a foundational understanding of massage and skincare services.

Daily Responsibilities:

  • Deliver exceptional customer service, ensuring every client feels valued and understood.
  • Educate clients on the benefits of Total Body Care, promoting new and enhanced services, and encouraging participation in the Wellness Program.
  • Facilitate clinic operations by welcoming clients, scheduling appointments, managing phone inquiries, and addressing concerns.
  • Contribute to client retention and growth through both in-person interactions and outreach via phone or email.

Work Environment and Support:

  • Receive guidance from trained leaders who are committed to your success.
  • Participate in recognition programs, such as Sales Associate of the Year.
  • Be part of a supportive community that values individuality and knowledge sharing.

If you are enthusiastic about joining a thriving community of professionals who share your passion for wellness, we look forward to connecting with you.