Senior IT Specialist
5 hours ago
Responsibilities:
* Document and categorize existing business processes
* Compose and review business system documentation
* Assist with communicating business process and system requirements to IT staff and other stakeholders
* Utilize established business processes and technology to identify, analyze, and solve production problems/issues
* Review and analyze business process deficiencies requiring resolution during or after implementation
* Perform configuration analysis to determine the most efficient way to migrate system changes
* Work with stakeholders to design and develop deployment plans that effectively and efficiently implement all new business processes and system components
* Facilitate the execution of deployment plans
* Create tickets in a ticket management system, determine the priority and severity of reported incidents, reassign them to support teams, and oversee the timely resolution of incidents
* Work with business and technical staff to analyze any problems identified during deployment and develop solutions that effectively address those problems
* Work directly with operational bureau managers and staff to facilitate, coordinate, and complete the numerous activities required as business owners during the System Development Life Cycle Deployment Phase
Requirements:
* 72 months of Information Technology experience in at least five of the following areas:
* Liaison with functional users and management
* Requirements Gathering
* Configuration Management
* Release Management and Deployment
* Troubleshooting and Debugging
* Functional Documentation and Design
* Post-Implementation System Monitoring
* Software Development Lifecycle Planning
* 72 months of experience performing configuration-based analysis in one or more PeopleSoft modules: CRM, HCM, FIN & IB
* 72 months of experience participating in event intake, triage, incident response, escalation of incidents, and stakeholder communications
* 72 months of experience in deployment and release management, including data analysis of object contention and configuration lists
* 48 months experience creating and maintaining standardized reports for executives and senior management
* 48 months of experience in Change Management while fulfilling user requests, resolving incidents, and meeting operational commitments
* 48 months of experience developing procedures, standards, workflows, documentation, and visualizations
* Bachelor's Degree in any field
Work Environment:
* 100% Remote
* Negotiable daily work hours: between 8 am and 5 pm, Monday-Friday
* Duration of Contract: 20 months
* Types of software typically used: Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, Project), Oracle PeopleSoft, IBM Rational Jazz Team Server, SQL Developer, Visio, Oracle DB, ServiceNow, Adobe
* Type of hardware typically used: Laptop, monitor(s), IBMz series mainframe, Exadata Platform, Unix and Linux Servers
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application to join our team at HRUCKUS."
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