Senior PeopleSoft Specialist

3 hours ago


Albany, New York, United States NavitsPartners Full time
Job Title: PeopleSoft Specialist - Senior

Duration: 20 months

Location: Albany, NY (Onsite)

Summary:

Mandatory Requirements:

  • Senior level: 60-84 months of relevant experience

Desired Requirements:

  • 72 months of Information Technology experience in at least five of the following areas:
    • Liaison with functional users and management
    • Requirements Gathering
    • Configuration Management
    • Release Management and Deployment
    • Troubleshooting and Debugging
    • Functional Documentation and Design
    • Post Implementation System Monitoring
    • Software Development Lifecycle Planning
  • 72 months of experience performing configuration-based analysis in one or more of the following PeopleSoft modules: CRM, HCM, FIN, & IB.
  • 72 months of experience in event intake, triage, incident response, incident escalation, and stakeholder communications.
  • 72 months of experience in deployment and release management, including data analysis of object contention and configuration lists.
  • 48 months of experience creating and maintaining standardized reports for executives and senior management.
  • 48 months of experience in Change Management while fulfilling user requests, resolving incidents, and meeting operational commitments.
  • 48 months of experience developing procedures, standards, workflows, documentation, and visualizations.
  • Bachelor's Degree in any field.

Responsibilities:

  • Document and categorize existing business processes.
  • Compose and review business system documentation.
  • Assist with communicating business process and system requirements to IT staff and other stakeholders.
  • Identify, analyze, and solve production problems/issues using established business processes and technology.
  • Review and analyze business process deficiencies requiring resolution during or after implementation.
  • Perform configuration analysis to determine the most efficient way to migrate system changes.
  • Collaborate with stakeholders to design and develop deployment plans for effective and efficient implementation of new business processes and system components.
  • Facilitate the execution of deployment plans.
  • Create and manage tickets in a ticket management system, determine the priority and severity of incidents, reassign to support teams, and ensure timely resolution of incidents.
  • Work with business and technical staff to analyze and resolve problems identified during the deployment process.
  • Coordinate with operational bureau managers and staff to facilitate, coordinate, and complete activities required for the Deployment Phase of the System Development Life Cycle.


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