Digital Service Management Consultant
2 days ago
We are seeking a skilled professional to join our team as a Digital Service Management Consultant. This contract role will involve implementing and operating various ITIL products and services.
About the Role- Collaborate with technology leaders, members, and business teams to implement and operate ITIL products including Change Management, Incident Management, Problem Management, Service Level Management, Availability Management, Knowledge Management
- Analyze and maintain metrics for governing SLAs and OLAs
- Take on operations roles for ITIL components
- Conduct Problem Management lifecycle, including Root Cause Analysis
- Experience with the ITIL framework
- Critical thinking and analysis of existing processes, technologies, problems, and situations
The estimated salary range for this contract role is $140,000 - $170,000 per year. The company provides eligible employees with a comprehensive benefits package, including vaccination requirements.
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Alameda, California, United States Abbott Laboratories Full timeJob Summary:A Global Commercial, Digital and Customer Service Director is needed to lead the global commercial strategy, digital transformation initiatives, and customer service operations for Abbott Diabetes Care. This role will drive the integration of digital solutions to enhance customer experience, optimize commercial operations, and ensure the delivery...
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Global Experience Operations Director
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