Donor Services Coordinator

6 days ago


Rockford, Illinois, United States CSL Plasma Full time
Job Summary

Career Opportunities at CSL Plasma

Career Summary:

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us.

Responsibilities

Key Responsibilities:

  • Prepare the donor, donor area and equipment for the pheresis process.
  • Prepare the autopheresis machine for the pheresis process.
  • Monitor the donor and the pheresis process, respond to specific alarms or signals that may occur during the process.
  • Disconnect the donor when the process is complete.
  • Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notify appropriate staff.
  • Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
  • Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
  • Alert Group Leader or Supervisor of donor flow issues.
  • Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
  • Understand the policies and procedures associated with hyper immune programs at the center if applicable.
  • Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available as needed.
  • Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
  • Promote safety in all actions.
  • Maintain confidentiality of all personnel, donor and center information.
  • May be cross-trained in other areas to meet the needs of the business.
  • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
  • Perform job-related duties as assigned.
Qualifications

Requirements:

  • High school diploma or equivalent required.
  • Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience.
  • Must be able to perform basic math calculations.
Benefits

Benefits:

  • Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage.
  • Company-provided basic life insurance and Short- and Long-Term Disability.
  • The option to participate in CSL's 401(k) Savings Program.
  • Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business.
  • Paid observed holidays as designated by the Company.


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