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Veteran Services Program Coordinator

2 months ago

Rockford, Illinois, United States Rosecrance Inc. Full time
Position Overview

Our mission is to inspire hope.

Become part of a dedicated community committed to championing the needs of veterans.

Role Objective: Oversee, coordinate, and manage all facets of the Veteran Services initiative. Ensure the delivery and continuity of program services in a manner that is ethical, legal, and moral, while maintaining a safe and supportive environment that aligns with relevant regulatory and accreditation standards. Collaborate as a member of a multidisciplinary team in providing behavioral health treatment services to veteran clients and their families, facilitating their recovery journey in daily life.

Qualifications/Essential Requirements:

  • Master's Degree in Psychology, Counseling, Social Work, or a related discipline
  • Proven experience in direct clinical supervision of professionals involved in group, family, and individual counseling, or an equivalent combination of education and training
  • Must meet the qualifications as a Licensed Practitioner of the Healing Arts (LPHA) according to state regulations
  • Preferred background in military service, affiliation, or a strong record of supporting and advocating for veterans
  • Demonstrated clinical proficiency and expertise, evidenced by successful application in healthcare environments
  • Ability to manage and complete documentation within electronic health records
  • Competence in utilizing standard computer applications, including word processing, spreadsheets, and presentation software
  • Strong writing skills to accurately fulfill required documentation within designated timeframes
  • Capability to present and coordinate educational sessions for clients, families, staff, or community organizations
  • Self-motivated with the ability to work independently as well as collaboratively
  • Valid driver's license and ability to meet agency insurance criteria
  • Personal transportation is necessary
  • Alignment with the mission and vision of Rosecrance

Key Responsibilities:

  1. Adhere to established work hours as determined by leadership, with availability for additional hours and on-call duties as required.
  2. Provide comprehensive supervision for assigned team members, including orientation, training, regular supervisory meetings with constructive feedback, scheduled evaluations, and necessary disciplinary actions.
  3. Offer oversight and guidance to assigned community-based teams.
  4. Deliver clinical supervision to team members.
  5. Conduct clinical reviews of treatment plans for clients, ensuring the completion, review, and signing of all required clinical documentation.
  6. Ensure that individual and group census numbers adhere to required standards.
  7. Provide individual, family, and group intervention services as necessary.
  8. Assist with case management and group coverage when required.
  9. Facilitate team meetings and case reviews.
  10. Guide and clinically supervise the assigned team in conjunction with ongoing leadership support.
  11. Familiarize with all relevant state and county contracts, completing monthly reports as necessary.
  12. Maintain client service records in compliance with all licensing, accreditation, and funding requirements.
  13. Present and coordinate educational sessions for clients, families, staff, and community resources as needed.
  14. Support the leadership of weekly clinical team meetings.
  15. Provide administrative support for on-call duties.
  16. Participate as a member of the Administrative Team, engaging in all team meetings and activities.
  17. Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
  18. Perform all responsibilities in alignment with the mission, vision, values, and expectations of Rosecrance.
  19. Deliver exceptional customer service consistently to every individual served.
  20. Act as a role model, demonstrating positive guest relations in representing the agency.
  21. Assume additional responsibilities as delegated by leadership.

Work Schedule: 8-hour shifts

  • Shift: 8:30 AM - 5:00 PM
  • Monday through Friday

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options
  • 401(k) plan with employer match and discretionary contributions
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and reimbursement for licensure/certification
  • Paid Time Off, sick leave, and bereavement leave
  • Referral program with incentives
  • Wellness plan with access to on-site gym facilities
  • Daily pay options available through financial wellness provider

About Rosecrance:

Rosecrance has been a leader in providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. We are dedicated to fostering lasting recovery and transforming lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. This commitment is reflected in our core mission and values, employee resources, and our purpose-driven community of opportunity and hope.

Health and Safety Commitment:

We prioritize a drug-free environment, ensuring the safety and well-being of both our employees and those we serve. Our zero-tolerance policy extends to all forms of drug use. Candidates are required to undergo an occupational health screening as part of our hiring process to ensure a safe workplace.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the position.

Partnerships:

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of the Military Spouse Employment Partnership.