Medical Support Specialist

2 months ago


Rockford, Illinois, United States Takeda Full time

About the Role:

As a Medical Support Specialist at Takeda, you will play a critical role in ensuring the highest level of customer service and quality in our plasma collection centers. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for notifying donors of unsuitable test results and working under the guidance of the Center Manager and Center Physician for operational and medical issues.

Key Responsibilities:

  • Determine donor eligibility, including proper management of informed consent, AIDS education, and confidential self-exclusion, medical history interview, and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
  • Evaluate donor reaction(s) that occur at the facility, following applicable SOPs for medical emergencies, including the development of Center Physician's standing orders and donor transport to emergency care facilities.
  • Refer to the Center Physician or Medical Affairs when in need of providing unacceptable findings to donors or guidance concerning medical or technical issues, including donor safety and eligibility.
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
  • Manage employee incidents and determine whether further evaluation is required by occupational health/ER, referring to EHS guidance regarding employee incidents.
  • Be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.

Requirements:

  • High school diploma or equivalent, including a graduate equivalent of a recognized educational nursing program with state requirements.
  • Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic.
  • Current Cardiopulmonary Resuscitation (CPR) and AED certification.
  • Fulfill state requirements (in state of licensure) for basic IV therapy.
  • Satisfactorily complete the FDA-approved training requirements for BioLife Medical Support Specialist.
  • Two years in a clinical or hospital setting.

About Takeda:

Takeda is a patient-focused company that is transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. We are committed to equitable pay for all employees and strive to be more transparent with our pay practices.

Benefits:

  • U.S. based employees may be eligible for short-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.
  • U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

Equal Employment Opportunity Statement:



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