Front Desk Representative
3 days ago
As a Front Desk Agent at the Atlanta Marriott Alpharetta, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. Your primary responsibilities will include:
Key Responsibilities:- Registering guests and handling check-ins and check-outs in a friendly and efficient manner.
- Providing attentive and courteous service to all guests, responding to their inquiries, and resolving any issues that may arise.
- Maintaining accurate records, handling reservations, and ensuring that all hotel systems are functioning properly.
- Working effectively in a fast-paced environment, multitasking, and prioritizing tasks to meet deadlines.
- Collaborating with other departments to ensure seamless guest service and resolving any issues that may impact the guest experience.
- High school diploma or equivalent required; college coursework in a related field is a plus.
- Previous experience in a hotel or related field is preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
- Basic knowledge of Microsoft Office and hotel operations systems.
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- A comprehensive 401(k) retirement plan.
- A generous paid time off policy.
- Opportunities for professional growth and development.
At Marriott Atlanta Alpharetta, we are committed to providing exceptional guest service and creating a positive work environment. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.
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