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Library Assistant
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Library Information Assistant. This role is responsible for providing exceptional service to patrons of all ages, assisting with information queries, and supporting the outreach and programming activities of the Library.
Key Responsibilities:- Provide circulation and reference services to library patrons, utilizing print, media, and digital resources.
- Answer questions from the public in person, over the telephone, and electronically.
- Perform community outreach to promote and increase public participation and use of library services.
- Assist in planning and delivering library programs for children, teens, and adults.
- Instruct patrons on the use of the Internet, computer applications, and other Library services.
- Assist with fines and fees management, collection development, reserves, and opening/closing procedures.
- Ensure patrons follow library policies and procedures.
- May take responsibility for the facility, staff, and operations in the absence of the Library Manager.
- Bachelor's degree required, preferably with a strong liberal arts background.
- Successful public service experience with the ability to work well with a diverse patronage.
- Demonstrated interpersonal, oral, and written communication skills.
- Ability to work as part of a team.
- Appreciation of literature and desire to encourage reading in others.
- Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously.
- Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.
- Demonstrated knowledge of computer services, including online searching, social media, and reference resources and databases.
- Experience creating, conducting, and/or participating in community training, programming, and outreach.
- Public service library.
- Lifting up to 15 lbs.
- Sitting and standing for periods of time.
- Daily use of a computer.
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.