General Manager

3 weeks ago

Lahaina, Hawaii, United States Outrigger Hospitality Group Full time
Job Title: General Manager

At Outrigger Hospitality Group, we are seeking a highly skilled and experienced General Manager to lead our Hawaii Vacation Condos by Outrigger Rental program. As a key member of our team, you will be responsible for the overall operations and effective management of the resort, ensuring that our guests receive exceptional service and that our properties are maintained to the highest standards.

Key Responsibilities:
  • Directly responsible for the overall operations and effective management of the Hawaii Vacation Condos by Outrigger Rental program.
  • Working closely with the AOAO and GM to ensure grounds and public areas are in pristine condition.
  • Ensuring effective leadership of resort operations and all on-site departments in addition to effective communication with Outrigger Corporate office.
  • Maximize profitability, customer satisfaction levels, product quality, service standards, facility maintenance, workplace harmony and property safety practices in accordance with accepted Outrigger Hotels & Resorts standards.
  • Maintains positive and proactive communication with individual unit Owners to ensure retention and growth of Outrigger Managed units at the property.
  • Collaborates with the HKCA Board of Directors and attends Annual Owner Meetings.
  • Responsible to actively promote the property as a quality condominium resort.
  • Represent and promote the resort as a caring and supportive corporate citizen in all local community activities.
Requirements:
  • Previous experience in condominium and hotel management, or an equivalent combination of education and experience from which comparable job knowledge and skills have been acquired can be substituted for a degree.
  • Minimum five (5) years experience in all phases of condominium and/or hotel/resort management, including sales, marketing, yielding, reservation, daily management of all areas of operations involving human resources, budget management, rooms, housekeeping, resort maintenance, long-range planning and administration of services.
What We Offer:
  • $116,000-127,600, with potential for adjustment based on factors such as an applicant's skills, experience and/or education.
  • Health Insurance (Dental, Medical, Prescription, Vision)
  • Paid Holidays, Sick, Vacation and Medical Leave
  • Retirement Plan (401K)
  • Recognition and Award Programs
  • Employee Assistance Program
  • Discounted Hotel Rates
  • And many opportunities for growth through our training and development programs

For more than 75 years, Outrigger has charted a journey of discovery expanding from Hawaii to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives.

The privately held hospitality company invites guests to Come Be Here with authentic Signature Experiences and the Outrigger DISCOVERY loyalty program a member of the award-winning Global Hotel Alliance (GHA).

Outrigger's multi-branded portfolio includes Outrigger Resorts, OHANA Hotels by Outrigger, Hawaii Vacation Condos by Outrigger, Kapalua Villas Maui and Honua Kai Resort & Spa Maui while also managing select properties from top international hotel brands including Embassy Suites by Hilton and Best Western.

Find out more at https://www.outrigger.com or visit @OUTRIGGERResorts on Facebook, Instagram and Twitter.

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