Keyholder Assistant

2 weeks ago


Nashville, Tennessee, United States Sugartown Worldwide LLC Full time

About the Position

The Keyholder is a vital member of our retail team, responsible for driving sales and delivering exceptional client experiences. This role requires a strong understanding of our brand's lifestyle, client, merchandise, and heritage.

Key Responsibilities

  • Assist with daily store operations, including sales, client experience, and asset protection.
  • Drive sales goals by providing exceptional client service and supporting the sales team.
  • Maintain accuracy in cash transactions and adhere to operating procedures.
  • Responsible for opening and closing the retail store, ensuring a seamless customer experience.
  • Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
  • Positively resolve client-related issues and provide continuous feedback to store management on selling opportunities and successes.
  • Maintain Lilly Pulitzer's visual and operational standards, as set by the Visual and Retail Operations teams.

Qualifications

  • Prior supervisory experience in the fashion or retail industry is preferred.
  • Excellent communication skills, with the ability to effectively interact with clients, colleagues, and management.
  • Strong problem-solving and decision-making skills, with proficiency in Microsoft and Apple technology.
  • Ability to multitask in a fast-paced environment and lift up to 20 pounds.

About Sugartown Worldwide LLC

Sugartown Worldwide LLC is a dynamic and growing company, committed to delivering exceptional client experiences and driving sales growth. As a Keyholder, you will be an integral part of our retail team, working closely with colleagues to achieve our goals and exceed client expectations.


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