ServiceNow Developer/ Administrator

3 days ago

Irving, Texas, United States Resource Informatics Group Full time

Job Title: ServiceNow Admin/Developer Contract Role

The ServiceNow Admin/Developer will be responsible for developing, documenting, and delivering functionality within the ServiceNow platform to ensure project requirements and operational needs are met.

Key Responsibilities:

  • Develops moderately complex code based on functional requirements and unit tests to ensure proper functionality for business use.
  • Assists in the support of the system, taking responsibility for on-call issues, and acts as the first point of contact for alert triage, review problem(s), identify issue(s), and work to resolve it.
  • Collaborates within the team to discuss issues and resolutions, provides status updates, and informs others of any implications that might affect them.
  • Assists in the estimation of the size of the effort required to complete the project based on analysis of requirements of modules assigned to them, estimates costs, and time allotment needed for a project.
  • Stays informed of recent programming/technology topics to keep up to date and ensure their ability to work on a variety of projects using the latest languages/applications.
  • Provides 24-hour on-call support rotation and performs effective triage and troubleshooting.
  • Tasked with developing modules of an application of low to moderate complexity that will perform within a system to meet business requirements in light of constraints with development languages, platforms, and standards.
  • Responsible for exploring and sharing alternative solutions.
  • Must keep current with new programming developments, learning curves for understanding new language/applications, and held accountable for self-development, may be assigned a mentor.

Requirements:

  • 3+ years of relevant experience as a ServiceNow Administrator/Developer.
  • Solid understanding of JavaScript.
  • Familiarity with Relational Database Concepts and Design.
  • Adaptable and able to learn quickly.
  • Ability to translate functional business requirements into technical solutions.
  • Solid analytical, troubleshooting, and problem-solving skills.
  • Ability to work both independently and in a team environment.
  • Solid verbal, written, and interpersonal communication skills.
  • Must be able to prioritize and execute tasks in a high-pressure environment.

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