Client Relations Associate

2 weeks ago


Panama City Beach, Florida, United States The Sports Facilities Companies Full time
Job Overview

Customer Experience Coordinator

Company: The Sports Facilities Companies

Department: Visitor Services

Employment Type: Part-Time

About Us:

The Sports Facilities Companies is a leader in the management and development of sports, recreation, and wellness facilities. We are committed to fostering a supportive work environment that encourages both professional growth and personal development.

Role Summary:

The Customer Experience Coordinator serves as the main point of contact for all visitors at our facility. This position demands exceptional customer service skills and a comprehensive understanding of the various programs and services available.

Key Responsibilities:

Visitor Services:

  • Act as a bridge between the facility and visitors
  • Deliver outstanding customer service
  • Register visitors and manage payments for different programs
  • Adhere to cash handling protocols
  • Possess thorough knowledge of facility offerings
  • Address visitor inquiries and concerns professionally
  • Maintain cleanliness of the venue and enforce operational policies
  • Participate in leadership meetings and complete assigned duties

Essential Qualifications:

  • Minimum age of 18 years
  • Availability for flexible scheduling, including evenings, weekends, and holidays
  • Strong communication and organizational abilities
  • Capability to remain composed in high-pressure scenarios
  • Dedication to the safety and well-being of others

Work Environment:

  • Ability to lift items weighing up to 50 pounds
  • May require prolonged periods of standing
  • Proficient in operating a computer and managing occasional noise levels

Join our team at The Sports Facilities Companies and contribute to a culture of exceptional service and community enhancement.



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