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Client Relations Coordinator

2 months ago

Miami Beach, Florida, United States ZipRecruiter Full time
Job Overview
ZipRecruiter is on the lookout for a skilled Client Relations Coordinator to enhance our team.

The Client Relations Coordinator will be integrated within the Operations Division, collaborating closely with the Supply Chain Supervisor and reporting directly to the Vice President of Operations.


Primary Responsibilities:
- Evaluating and managing all incoming domestic orders and invoices, ensuring effective communication with both internal and external stakeholders.
- Providing support for Direct Import as required.
- Overseeing pending orders, transfers, and returns.
- Assisting in inventory oversight.
- Managing and updating allocations in accordance with supervisory directives.
- Reviewing sample orders and placements after consultation with the compliance division.
- Planning and forecasting bailment acquisitions in collaboration with the commercial team, including processing and invoicing.
- Reviewing and placing orders for Park Street, along with invoicing and item management within the Park Street Navigator system.
- Maintaining a special discount calendar (SPA) as directed by Sales Directors.
- Handling the breakdown and categorization of monthly warehouse charges.
- Managing the maintenance of the Distributors system (i.e., eRNDC) for new items, vintages, and pricing updates when applicable.
- Supporting and assisting Operations, various departments, and the leadership team as part of the ZipRecruiter culture.
- Ordering supplies as needed.
- Performing additional tasks as assigned by supervisors.

Required Skills and Qualifications:
- Prior experience in Client Relations.
- Ability to cultivate comprehensive product knowledge to assist both internal and external clients.
- Organized, customer-focused, results-driven, and a collaborative team member.
- Strong problem-solving skills.
- Exceptional attention to detail and precision.
- Capability to meet deadlines and thrive in a dynamic environment.

Technical Proficiencies:
- Proficient in the Microsoft Office Suite: MS Excel and PowerPoint.
- Previous experience with ERP transitions.
- Familiarity with SAP ERP is advantageous.

Job Category:
General Administration and Other