Site Support Specialist

2 weeks ago


Santa Monica, California, United States Cognizant Full time
About Cognizant's Cloud Infrastructure & Security Services

Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS) is dedicated to driving digital transformation by modernizing infrastructure and workplaces. Our comprehensive approach delivers key results for our clients by achieving cloud-driven modernization and workplace and operational transformation in a secure environment.

Job Title: Site Support Technician

We are seeking a skilled Site Support Technician to provide hardware and software support services to our clients. The successful candidate will be responsible for:

  • Providing break/fix services and deskside support to ensure seamless operations
  • Implementing virus detection and eradication procedures to maintain a secure environment
  • Diagnosing and repairing end-user system failures to minimize downtime
  • Ensuring network connectivity and device functionality
Requirements

To be successful in this role, you will need:

  • A technical degree or equivalent experience in end-user support
  • Experience with deskside and basic fix skills, including hardware, software, printing, networking, and file shares
  • Knowledge of MAC and IOS Systems, Windows 7 and 10, and Microsoft Office Applications (Office 365)
  • ServiceNow or related ITSM ticketing tool experience
  • Printer and scanner support
  • Customer infrastructure support experience
  • Mobile Device Support Experience
  • Familiarity with Microsoft Active Directory
  • Experience with computer asset tracking
  • Experience with user ID creation
  • Some experience with support and administration of network phones (VoIP system)
  • Understanding of Symantec Virus Scan software
  • Ability to lift up to 50 lbs. when moving electronic equipment
  • Great customer service skills
  • Ability to multi-task
Benefits

Cognizant offers a comprehensive benefits package, including:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan


  • Santa Monica, California, United States Sunbelt Staffing Full time

    Job OverviewWe are seeking a dedicated Educational Support Specialist to join our team. This role requires a minimum of 1+ years of experience in a behavior support capacity.Company: Sunbelt StaffingLocation: Santa Monica, CAPosition Details:On-site role in a supportive educational environmentEngagement in one-on-one interactions and classroom...


  • Santa Monica, California, United States INSPYR Solutions Full time

    Technical Support Specialist Position Overview: We are seeking a dedicated Technical Support Specialist to provide exceptional assistance and solutions to our clients. This role is crucial in ensuring smooth operations and high levels of customer satisfaction. Key Responsibilities: Deliver comprehensive technical support by diagnosing and resolving hardware...


  • Santa Monica, California, United States Soliant Full time

    Job OverviewPosition: Behavioral Support SpecialistLocation: Santa Monica, CaliforniaCaseload: Varies by school site (K - 12)Compensation: Up to $55/hrSoliant is Seeking a Qualified CandidateAre you a skilled Behavioral Support Specialist in Santa Monica, California, looking for a new opportunity? This is your chance to join a leading organization in...

  • Support Specialist

    3 weeks ago


    Santa Monica, California, United States 3D Supports, LLC Full time

    Job OverviewWe are seeking a dedicated and compassionate Support Specialist to join our team at 3D Supports, LLC. As a Support Specialist, you will work closely with individuals with developmental disabilities in their homes, providing personalized support and assistance to enhance their quality of life.Key Responsibilities:Provide support and instruction to...


  • Santa Monica, California, United States Tia Full time

    Position Title: Healthcare Support Specialist Reporting to: Clinic Operations Manager Work Schedule: Tuesday-Saturday (7:30am-4pm) As a vital member of Tia's healthcare team, you will engage in essential administrative and clinical functions to ensure the clinic operates efficiently. Your primary responsibilities will encompass patient intake, gathering...


  • Santa Monica, California, United States Soliant Full time

    Position Overview: We are seeking a dedicated and experienced Behavior Specialist to join our team in Santa Monica, California. This role is ideal for professionals with a minimum of 1+ years of experience in school psychology.Company: SoliantLocation: Santa Monica, CaliforniaCaseload: Varies by school site (K - 12)Compensation: Up to $55/hrAbout the Role:...


  • Santa Monica, California, United States Soliant Full time

    Join Our Team as a Behavior SpecialistLocation: Santa Monica, CaliforniaCaseload: Varies by school site (K - 12)Compensation: Up to $55/hrAre you a dedicated Behavior Specialist seeking a new opportunity in Santa Monica, California? This is your chance to enhance your career with a reputable leader in educational staffing, Soliant. We prioritize your...


  • Santa Monica, California, United States Wyndy LLC Full time

    Community Support SpecialistWe are seeking a dedicated and compassionate Community Support Specialist to join our team at Wyndy LLC.The ideal candidate will possess excellent communication and interpersonal skills, empathy, and a strong commitment to improving the lives of others.Key Responsibilities:Foster a positive and inclusive community...


  • Santa Monica, California, United States Santa Monica Malibu School District Full time

    Compensation: $23.22 per hour Work Environment: Educational Institution Employment Type: Permanent, Academic Year Department: Student Services Overview: This recruitment aims to establish a six-month eligibility list for current openings and substitute roles. Current Opportunities:Santa Monica Location Adult Education Center, 17 hours/week, Monday - Thursday...


  • Santa Monica, California, United States Coffee with Creme and Sugar Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Event Support Specialist to join our team at Coffee with Creme and Sugar. As an Event Support Specialist, you will be responsible for providing exceptional customer service, managing transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesCustomer Service:...


  • Santa Monica, California, United States Ampcus Full time

    Job SummaryAmpcus is seeking a highly skilled and experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide high-level administrative support to our team, ensuring the smooth operation of our day-to-day activities.Key ResponsibilitiesProvide administrative support to our team, including...


  • Santa Monica, California, United States Recharge Full time

    Job Title: Associate Technical Support EngineerAt Recharge, we're revolutionizing the way ecommerce brands manage subscriptions and grow their customer base. As an Associate Technical Support Engineer, you'll play a critical role in delivering exceptional support experiences to our merchants, empowering them to succeed in a rapidly evolving market.About the...


  • Santa Monica, California, United States Kixie Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and patient Technical Support Specialist to join our team at Kixie. As a Technical Support Specialist, you will be the first point of contact for our customers, providing exceptional support and resolving technical issues in a timely and professional manner.Key ResponsibilitiesProvide top-notch...


  • Santa Monica, California, United States Coffee with Creme and Sugar Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Event Support Specialist to join our team at Coffee with Creme and Sugar. As an Event Support Specialist, you will be responsible for providing exceptional customer service, managing transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesCustomer Service:...


  • Santa Monica, California, United States V R Della Infotech Inc Full time

    Job OverviewWe are seeking a dedicated Support Technician to provide exceptional technical assistance and support to our clients. The ideal candidate will possess a strong customer service orientation and the ability to troubleshoot various hardware and software issues effectively.Key Responsibilities:Deliver technical support by diagnosing and resolving...


  • Santa Monica, California, United States IDR, Inc. Full time

    IDR, Inc. is in search of an Executive Support Specialist to become a vital part of our esteemed entertainment partner. This role offers a chance to engage with a large organization and thrive within a continuously expanding collaborative environment.Position Overview/Key Responsibilities for the Executive Support Specialist:Oversee the daily management of...


  • Santa Monica, California, United States Red Bull Gruppe Full time

    Job DescriptionIn this position, you will provide direct administrative support to the Senior Vice President of Sales for Category & Insights and the Senior Vice President of Emerging Channels.Your main responsibilities will include:Calendar management and scheduling of meetings and appointmentsCoordination of domestic and international travel...


  • Santa Monica, California, United States The People Concern Full time

    Role: Housing Support Specialist The Housing Support Specialist plays a crucial role in assisting vulnerable populations in securing stable housing and accessing essential services. This position is vital in the collaborative efforts to support individuals facing chronic homelessness. Reports to: Program Manager Program: Integrated Care ...


  • Santa Monica, California, United States The People Concern Full time

    Position: Housing Support Specialist Department: Mental Health Services Program: Integrated Care Initiative Role Overview: The Housing Support Specialist plays a pivotal role in facilitating housing solutions for the most vulnerable populations experiencing chronic homelessness. Collaborating closely with the Integrated Care team, this position is dedicated...


  • Santa Monica, California, United States Wyndy LLC Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our team as an After School Support Specialist at Wyndy LLC. As a key member of our team, you will play a vital role in providing support to students in our after school programs.Key ResponsibilitiesAssist students with homework and academic assignments, promoting a love of learning...