Creative Retail Team Associate with Excellent Customer Service

6 days ago


Lancaster, Pennsylvania, United States Michaels Arts and Crafts Full time
About the Job

Michaels Arts and Crafts is seeking a creative retail team associate to join our store team in Lancaster, PA. As a key member of our team, you will be responsible for maintaining a high standard of overall store appearance, providing exceptional customer service, and ensuring a safe and clean environment for customers and staff.

Responsibilities
  • Maintain a visually appealing store appearance by adhering to company standards for cleanliness and organization.
  • Deliver outstanding customer service by assisting customers with finding products, answering questions, and resolving issues in a friendly and professional manner.
  • Clean assigned areas, including dusting, sweeping, and mopping floors, as well as emptying trash and recycling receptacles.
  • Assist with visual merchandising, including arranging product displays and maintaining stock levels.
  • Participate in inventory management, including counting stock, processing shipments, and reporting discrepancies.
  • Work collaboratively with colleagues to achieve sales goals and support store events.
Requirements
  • High school diploma or equivalent required.
  • At least 16 years of age.
  • Prior retail experience preferred, but not required.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Strong communication and interpersonal skills.
Benefits

Michaels offers a competitive salary range of $12-$14 per hour, depending on experience. Additionally, we offer:

  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous 401(k) matching program.
  • Tuition reimbursement and education assistance programs.
  • A variety of discounts and perks, including employee discounts on Michaels products and services.
Why Work at Michaels?

At Michaels, we're passionate about helping people create and express themselves through art and craft. We believe that everyone deserves access to high-quality materials and inspiration, regardless of skill level or background. Our stores are designed to be welcoming spaces where people can explore their creativity and connect with others who share similar interests. If you're passionate about art, craft, and customer service, we'd love to hear from you



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