Customer Service Team Member

5 days ago


Lancaster, Pennsylvania, United States WEIS LLC Full time
Job Title: Customer Service Team Member

At WEIS LLC, we are seeking a skilled and enthusiastic Customer Service Team Member to join our team.

Company Overview

We are a dynamic retail organization committed to delivering exceptional customer experiences. Our goal is to create a positive atmosphere where associates can grow and develop their skills while contributing to the success of our stores.

Job Description

This role involves providing top-notch customer service by greeting customers warmly, answering questions, and resolving concerns in a prompt and professional manner. You will be responsible for operating front-end scanning equipment and cash registers, maintaining accuracy during transactions, and ensuring a clean and secure work environment.

Responsibilities:
  • Greet Customers Warmly: Smile, make eye contact, and welcome customers into our store.
  • Resolve Concerns Promptly: Answer questions, address issues, and provide solutions in a friendly and efficient manner.
  • Maintain Accuracy: Ensure customers are charged correctly and proper funds are collected during transactions.
  • Stay Informed: Familiarize yourself with weekly ads, marketing promotions, and store layouts to answer customer questions effectively.
  • Ensure Sanitation: Maintain a clean and organized workspace, adhering to cleaning schedules and guidelines.
  • Cooperate with Coworkers: Work collaboratively with colleagues to ensure smooth department and store operations.
Benefits:

We offer a competitive salary range of $25,000 - $35,000 per year, depending on experience and location, as well as opportunities for growth and development within our company. Additionally, you will have access to benefits such as paid time off, health insurance, and retirement plans.

Estimated Salary Range:

$30,000 - $32,000 per year, based on average national standards for this role and location.



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