Leading Retail Store Supervisor with Exceptional Customer Service Skills

6 days ago


Lancaster, Pennsylvania, United States Burlington Stores Full time

About the Role

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At Burlington Stores, we are seeking a highly motivated and results-driven Retail Front End Supervisor to join our team. As a key member of our store leadership team, you will be responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and driving sales growth.

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About You

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  • You have at least 1 year of supervisory experience within an off-price, big box, or specialty environment.\
  • You possess strong interpersonal skills, a positive attitude, and the ability to work effectively in a fast-paced environment.\
  • You are able to work a full-time schedule, including nights, weekends, and holidays as required.\
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The Role

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As a Retail Front End Supervisor, your primary responsibilities will include:

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  • Supervising all store functions and associates while in the role of Manager on Duty.\
  • Maximizing sales results through training, developing, and coaching direct reports.\
  • Promoting safety for customers and associates by adhering to company guidelines.\
  • Cultivating a diverse culture based on teamwork and collaboration.\
  • Solving issues/concerns, making informed decisions, and supervising front-end operations to ensure exceptional customer service.\
  • Reinforcing asset protection strategies to eliminate shortage.\
  • Assisting in recruiting, interviewing, and onboarding new associates.\
  • Participating in weekly workload planning meetings.\
  • Driving community relations participation through company programs and partnerships.\
  • Coordinating meal and break periods and monitoring schedule adherence.\
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What We Offer

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  • A competitive salary of $14 - $16 per hour.\
  • A flexible schedule, including nights, weekends, and holidays as required.\
  • An associate discount of up to 15-30%.\
  • Medical, dental, and vision coverage, including life and disability insurance.\
  • Employee assistance program, paid time off, paid holidays, and a 401(k) plan.\
  • Growth opportunities within our rapidly expanding organization.\
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Location

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This position is located in Lancaster, PA (00072) and offers a unique opportunity to grow your retail career with a caring and inclusive organization.



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