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IT Support Technician

2 months ago


Buffalo, New York, United States Buffalo Biodiesel, Inc. Full time

Join the Team at Buffalo Biodiesel Inc.

We are currently on the lookout for a dedicated Technical Support Analyst to enhance our operations. This role involves providing essential support for both hardware and software, ensuring our team can operate efficiently.

Key Responsibilities:

  • Setup and configuration of PC and MAC hardware.
  • Installation of desktop applications and ongoing user support.
  • Expertise in WiFi and Hotspot configurations.

Qualifications:

  • A minimum of 5 years of experience in business technical support.
  • Strong proficiency in Windows operating systems and MS Office Suite.
  • An Associate's degree in Computer Science or Engineering is required; a Bachelor's degree is preferred.
  • A positive attitude and strong work ethic are essential.

Work Schedule:

  • 1st Shift: Monday to Friday, 7 AM to 4 PM.

Compensation and Benefits:

  • Starting pay: $30 per hour, with opportunities for increases after 90 days.
  • Complimentary meals and refreshments.
  • Free parking available.
  • Comprehensive medical, dental, and vision insurance.
  • Paid time off and growth opportunities.

About Us:

Buffalo Biodiesel Inc. has been a leader in the recycling of used cooking oil since 2005. Our mission is to produce Biodiesel, a sustainable alternative to traditional fuels, while operating across multiple states and serving thousands of locations. We are committed to maintaining a drug-free workplace and fostering a positive work environment.