Support Services Team Lead
5 days ago
**About the Role**
As a Support Services Team Lead at University Health, you will play a critical role in ensuring the smooth operation of our registration area, phone bank, and medical records functions. This position requires a highly organized and detail-oriented individual who can effectively supervise and train staff to meet departmental goals.
Key Responsibilities:
- Supervise and train staff to achieve departmental goals, including coordination, training, directing, and evaluating performance.
- Serve as the subject matter expert in software applications used within the registration area, phone bank, and medical records.
- Perform complex para-administrative and clerical duties in support of clinical services, including patient reception, appointment scheduling, registration, insurance verification, and health information storage and maintenance.
- Participate in the departmental quality improvement program and develop strategies to improve efficiency and effectiveness.
Requirements:
- A high school diploma or equivalent is required.
- Two years of college or equivalent work experience in Medical Records or a related medical field is required.
- One year of supervisory experience is preferred.
- Experience in an Ambulatory Care setting is preferred.
Estimated Salary:** $55,000 - $65,000 per year.
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