Customer Service Team Lead

3 weeks ago


San Antonio, Texas, United States University Health Full time
Job Summary

The Customer Service Team Lead will oversee the daily operations of the registration area, phone bank, and medical records department. This role requires strong leadership skills to train, direct, and supervise staff members.

Responsibilities
  • Coordinate and supervise staff to accomplish departmental needs
  • Serve as an expert in software applications used within the areas
  • Perform para-administrative and clerical duties in support of clinical services
  • Prepare regular reports to support department requirements
Requirements

A high school diploma or equivalent is required. Two years of college or equivalent work experience in Medical Records or a related medical field is required. One year of supervisory experience is preferred.



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