Technical Support Services Lead

1 day ago


San Antonio, Texas, United States Contact Government Services, LLC Full time
Technical Support Services Lead

We strive to provide exceptional technical support services to our clients.

We are seeking a highly skilled professional to lead our Technical Support Services team.

Key responsibilities include:

  • Leading a team of service desk professionals in providing technical support services
  • Developing and maintaining formal processes and procedures for consistency and increased productivity
  • Implementing methodologies to improve first call resolution, customer satisfaction, and internal relationships

Our estimated salary range is $73,800 - $106,600 per year.

We offer a comprehensive benefits package, including health, dental, vision, life insurance, 401k, flexible spending account, paid time off, and state/federal holidays.



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