Customer Service Team Lead Assistant
2 days ago
We are seeking a dedicated and results-driven Customer Service Team Lead Assistant to join our team at Steward Health.
Salary Estimate: $50,000 - $65,000 per year (dependent on location and experience)
About the Role:
- Provide outstanding customer service and support to internal and external customers
- Act as a liaison between customers and internal stakeholders
- Assist in developing and implementing customer-centric solutions
- Maintain accurate records and reports
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with cross-functional teams to achieve customer satisfaction goals
- Identify and implement process improvements to enhance customer experience
- Stay up-to-date with industry trends and best practices
Requirements:
- Bachelor's degree or relevant work experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits:
- A competitive salary and benefits package
- Ongoing training and professional development opportunities
- A dynamic and supportive team environment
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