Business Systems Analyst

2 weeks ago


Charlotte, North Carolina, United States Insight Global Full time
Position Overview

As a Technical Analyst, you will be responsible for collecting, refining, and validating intricate business requirements, risks, and challenges, translating them into comprehensive technical specifications for enterprise-wide implementation.

Key Responsibilities
  • Design high-level architectural diagrams and collaborate with team architects to document project workflows, serving as a reference for both developers and business teams.
  • Provide expertise in identifying and developing low-level design solutions, including process flows, sequence diagrams, error handling, and risk assessments.
  • Work closely with architecture, development, and testing teams to analyze system issues and define system requirements utilizing software platforms such as Postman, Swagger, and SOAP UI.
  • Collaborate with senior managers, project managers, and scrum masters to monitor project progress effectively.
  • Analyze data and generate insightful reports, dashboards, and applications using tools like Splunk Enterprise and SQL.
  • Gather user stories and technical/business requirements to assist developers in scaling project features.
  • Engage with Kafka to test API flows and validate database data.
  • Utilize tools such as Confluence pages, PlantUML, Camunda, and BPMN 2.0 to create or update business process models, sequence diagrams, process flow diagrams, and UI mockups.
  • Investigate triggered APIs across various applications and maintain relevant documentation.
  • Read and interpret code using Java and conduct API testing with tools like Postman.
  • Reverse engineer developed APIs built on Restful web services, NodeJS, PHP, and GraphQL to maintain comprehensive documentation across the organization.
  • Design data models to integrate new data sources into databases including MongoDB, Oracle, and Elastic.
  • Manage user data by performing CRUD operations in databases such as PING, MONGODB, Oracle DB, REDIS, and Elastic.
  • Retrieve data from existing databases using SQL and NoSQL queries, creating gap and root cause analysis reports.
  • Research and forecast future technical requirements based on input from cross-functional teams, supporting project delivery from product design to implementation.
  • Collaborate with developers to document feature changes or business logic failures post-production or deployments.
Company Commitment

At Insight Global, we are dedicated to fostering diverse and inclusive environments where individuals can bring their authentic selves to work every day. We are an equal opportunity/affirmative action employer that values every individual.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other characteristic protected by applicable laws, regulations, and ordinances.

If you require assistance or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to our HR department.

Qualifications
  • Experience with Postman and/or SOAP UI.
  • Proficient in creating design plans with Visio or Draw.io.
  • Experience with Kafka.
  • Familiarity with Camunda for orchestrating and building business workflows.
  • 7+ years of overall professional experience in IT across various roles, with a preference for candidates with a hands-on technical background in Engineering or Development.
  • Experience working with diverse databases, with a preference for Oracle and MongoDB.
  • Proficiency in Angular and NodeJS, with the ability to read code as needed and collaborate with developers.
  • Experience with REST Web Services from a technical perspective.


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