Business Systems Analyst

2 weeks ago


Charlotte, North Carolina, United States Compass Group Careers Full time
Job Overview

Company Overview

Compass Technology serves as a dedicated internal team within Compass Group, focusing on enterprise-wide projects that enhance our diverse customer services and improve operational efficiency.

Our expertise spans a wide range of areas, including hands-on technical support, Cybersecurity, Cloud Engineering, Artificial Intelligence, and Modern Application Development. We are dedicated to establishing strong IT frameworks, facilitating digital transformation, and much more.

Compass Group stands as the foremost foodservice management and support services provider, achieving $26 billion in revenue.

In recognition of our commitment to workplace excellence, Compass Group has been honored as one of Forbes' America's Best Large Employers.

Position Summary

As a Functional Analyst, you will play a key role in analyzing business operations, developing requirements, and conducting testing to support the enhancement and implementation of information systems. You will collaborate closely with stakeholders to ascertain business needs and convert them into functional specifications.

Key Responsibilities:
  • Requirement Gathering: Work with business stakeholders to collect and document essential business requirements.
  • Analysis: Evaluate business processes and workflows to pinpoint areas needing improvement.
  • Documentation: Develop comprehensive functional specifications, use cases, and process diagrams.
  • Testing: Aid in the creation and execution of test plans to ensure systems align with business requirements.
  • Support: Provide assistance during the implementation phase and troubleshoot any emerging issues.
  • Training: Help create training materials and user guides, and conduct training sessions for end-users.
  • Communication: Ensure effective communication with project managers, developers, and other stakeholders.
Qualifications:
  • A Bachelor’s degree is required (Finance, Accounting, MIS).
  • Proven skills in the following areas are essential:
    • Intermediate to Advanced Excel proficiency, including Pivot tables and advanced formulas (IF, SUMIF, VLOOKUP, etc.).
    • Strong organizational and time management abilities, with a knack for multitasking.
    • Timely development of user stories, application requirements, and process flow diagrams.
    • Experience in UI design and/or mockups, with detailed specifications.
    • Ability to work both independently and collaboratively within a team.
    • Creative problem-solving capabilities.
    • Meticulous attention to detail in task execution.
    • Skill in managing conflicting priorities and achieving consensus among various user groups.
    • A committed and enthusiastic approach to supporting business clients and end-users.
    • Exceptional written and verbal communication skills.
Preferred Additional Skills:
  • Experience with financial systems.
  • Familiarity with Agile/Scrum methodologies.

Compass Group is an equal opportunity employer.

We are dedicated to treating all applicants and associates fairly based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Compass Technology maintains a drug-free workplace.

Associates at Corporate enjoy a range of excellent benefits, including:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


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