Culinary Service Associate

2 weeks ago


Bend, Oregon, United States St Charles Health Care Full time

CULINARY SERVICE ASSOCIATE

As a vital member of the St. Charles Health Care team, the Culinary Service Associate plays a crucial role in ensuring exceptional dining experiences for our patients and guests. This position encompasses a variety of responsibilities aimed at maintaining high standards of food safety and customer satisfaction.

  • Food Preparation: Responsible for preparing food items and beverages while adhering to safe food handling practices. Special requests from customers are accommodated with care.
  • Beverage Service: Operates the espresso machine and crafts a range of hot beverages tailored to customer preferences.
  • Customer Engagement: Delivers outstanding customer service by providing knowledgeable assistance regarding food options and making tailored recommendations.
  • Area Maintenance: Ensures cleanliness and organization of assigned areas within the cafeteria or deli.
  • Cooking Assistance: Engages in light cooking tasks at various stations, including grill and salad bars, as directed.
  • Catering Support: Aids in executing upscale catered events by fulfilling roles such as server, bartender, or dishwasher as needed.
  • Patient Tray Assembly: Participates in assembling patient trays to meet specific dietary requests and orders.
  • Tray Delivery: Delivers trays to patient rooms promptly, verifying accuracy through the Double Patient Identifier process, and addressing any safety precautions as necessary.
  • Isolation Precautions: Observes all protocols regarding food delivery to patients under isolation or special care.
  • Quality Assurance: Conducts delivery activities with a focus on customer satisfaction, ensuring that all food items meet patient expectations and addressing any concerns immediately.
  • Dietary Knowledge: Maintains awareness of therapeutic diets and menu items to ensure compliance with patient dietary restrictions.
  • Stock Management: Responsible for stocking food supply areas on designated patient floors as instructed.
  • Dishwashing Duties: Cleans dishes, glassware, and kitchen utensils using commercial dishwashers or manual methods.
  • Sanitation Practices: Restocks sanitized dishes and equipment and ensures cleanliness of kitchen work areas.
  • Waste Management: Sorts and removes trash, maintaining a clean and orderly environment.
  • Cleaning Responsibilities: Engages in routine cleaning of kitchen areas, including floors, equipment, and surfaces, in compliance with health standards.
  • Food Safety Compliance: Adheres to Hazard Analysis & Critical Control Points (HACCP) guidelines for food storage and handling.
  • Team Support: Provides assistance to other food service areas as directed by management, ensuring seamless service delivery.
  • Organizational Values: Embodies the vision, mission, and values of St. Charles Health Care in all aspects of work.


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