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Culinary Service Associate

2 months ago

Bend, Oregon, United States St Charles Health Care Full time

FOOD SERVICE ATTENDANT

The Food Service Attendant plays a vital role in ensuring a high-quality dining experience for patients and guests. This position involves a variety of responsibilities aimed at maintaining food safety and customer satisfaction.

  • Food Preparation: Prepares food items and beverages following safe food handling practices, accommodating special requests from customers.
  • Beverage Service: Operates the espresso machine and crafts various hot beverages according to customer preferences.
  • Customer Interaction: Delivers exceptional customer service, providing knowledgeable recommendations and accommodating dietary needs.
  • Area Maintenance: Ensures cleanliness and organization of assigned areas within the café or deli.
  • Cooking Duties: Engages in light cooking tasks at designated stations, including grill and sandwich/salad bars.
  • Catering Assistance: Supports catering events by serving, bartending, or dishwashing as needed.
  • Patient Tray Assembly: Participates in assembling patient trays, ensuring compliance with dietary orders.
  • Timely Delivery: Delivers trays to patient rooms, verifying accuracy through the Double Patient Identifier process and addressing any concerns regarding food satisfaction.
  • Isolation Precautions: Adheres to safety protocols when delivering food to patients under isolation precautions.
  • Quality Assurance: Conducts delivery activities with a focus on customer service, ensuring food orders meet patient expectations.
  • Dietary Knowledge: Maintains awareness of therapeutic diets and alerts staff to any discrepancies in food orders.
  • Stock Management: Restocks food supply areas on patient floors as directed.
  • Dishwashing: Cleans dishes, utensils, and kitchen equipment using commercial dishwashers or by hand.
  • Cleaning Duties: Ensures all kitchen areas and equipment are kept clean and orderly, complying with health standards.
  • Waste Management: Sorts and removes trash, maintaining a clean work environment.
  • Support Role: Provides assistance to other food service areas as directed by management.
  • Organizational Values: Upholds the vision, mission, and values of St. Charles Health Care in all responsibilities.