Customer Service Supervisor
2 months ago
Rite Aid of New York is seeking a highly motivated and customer-focused Lead Service Associate to join our team. As a key member of our store operations, you will be responsible for supervising and assisting Store Associates with daily tasks, ensuring a seamless customer experience, and maintaining a safe and clean store environment.
Key Responsibilities- Supervise and assist Store Associates with daily operational tasks, including receiving and stocking procedures, cash handling, and customer transactions.
- Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
- Assist with merchandising tasks, including plan-o-gram implementation and visual merchandising.
- Perform regular inventory inspections, removing or rotating products as needed to maintain a fresh and appealing store environment.
- Design and implement a monthly schedule to optimize workflow and ensure efficient store operations.
- Maintain a safe and clean store environment, adhering to company standards and protocols.
- High School Diploma or General Education Degree (GED) required.
- At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
Rite Aid of New York offers a competitive compensation package, including a starting pay range of $15 - $17.50 per hour, based on experience and geography. We also provide opportunities for career growth and development, as well as a comprehensive benefits package, including health insurance, paid time off, and 401K matching.
We are an equal opportunity employer and welcome applications from diverse candidates.
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