Insurance Customer Service Representative

4 weeks ago


East Aurora, New York, United States Government Employees Insurance Company Full time
Customer Service Representative – Buffalo, NY

Salary: $20.15 per hour/$40,602.25 per year



At GEICO, we're looking for Customer Service Professionals who can provide our policyholders with excellent customer service. As a Customer Service Representative, you'll be the first contact for our customers, answering billing questions, making policy changes, and providing recommendations. You'll work in a fast-paced, high-volume call center environment and have the opportunity to grow your career with us.

Qualifications & Skills:

  • Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction
  • An effective communicator who understands the importance of listening and being empathetic
  • Ability to work and grow in a fast-paced, high-volume call center environment
  • Willingness to learn new skills and ability to adjust to changes quickly
  • Open to feedback to support your performance and development
  • Solid computer and multi-tasking skills
  • Minimum of high school diploma or equivalent

Benefits:

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental, and Vision Insurance with no waiting period**
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

GEICO is an equal opportunity employer and provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education, and training, the work location, as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.



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