Customer Service Representative

2 weeks ago


East Aurora, New York, United States Government Employees Insurance Company Full time

Customer Service Representative - Billing

**Job Summary**

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Buffalo, NY. As a Billing Customer Support Representative, you will be responsible for providing exceptional customer service to our policyholders regarding billing information and internet use.

**Responsibilities**

* Provide general billing information to policyholders
* Process endorsements and take payments
* Process payment plan changes
* Participate in an up-skilling program to complete GEICO Service Training and licensing

**Requirements**

* Experience providing outstanding customer service
* Effective communication and listening skills
* Ability to work in a fast-paced, high-volume call center environment
* Willingness to learn new skills and adapt to changes quickly
* Solid computer and multi-tasking skills
* Minimum of high school diploma or equivalent

**Compensation**

* Annual salary range: $17.87 - $27.30

**Note**

The above annual salary range is a general guideline and may vary based on individual factors such as work experience, education, and training. At this time, GEICO will not sponsor a new applicant for employment authorization for this position.



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