Customer Service Leader

4 weeks ago


East Aurora, New York, United States Rite Aid of New York Full time
Lead Service Associate Role Summary

As a Lead Service Associate at Rite Aid of New York, you will play a vital role in ensuring exceptional customer experiences and driving sales growth. Your primary responsibility will be to supervise and assist Store Associates with daily operational tasks, while also providing top-notch customer service. You will be responsible for maintaining a safe, clean, and pleasing environment for customers and associates alike. Additionally, you will be responsible for designing a monthly schedule and assigning work to foster an efficient and effective workflow. If you have a passion for leadership, customer service, and process optimization, this role may be the perfect fit for you.

**Key Responsibilities:**

* Supervise and assist Store Associates with daily operational tasks
* Provide exceptional customer service and resolve customer complaints
* Maintain a safe, clean, and pleasing environment for customers and associates
* Design a monthly schedule and assign work to foster an efficient and effective workflow

**Requirements:**

* High School Diploma or General Education Degree (GED) required
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level

**What We Offer:**

* Competitive health plans
* Generous paid time off
* 401K matching
* Career growth opportunities

**Why Rite Aid of New York?**

We are committed to creating an environment that inspires and motivates our associates to reach their full potential. We offer a range of benefits and opportunities for growth and development, making us an attractive employer for those looking to advance their careers.

**Apply Today:**

If you are a motivated and customer-focused individual with a passion for leadership and process optimization, we encourage you to apply for this exciting opportunity.

**Salary Range:**

$15 - $17.50 per hour

**Equal Opportunity Employer:**

Rite Aid of New York is an equal opportunity employer and welcomes applications from diverse candidates.

**Salary Unit:**

Yearly

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