Executive Director of Fitness Operations

2 days ago


Doral, Florida, United States Grand Fitness Full time
About the Role

We are seeking a highly motivated and experienced Executive Director of Fitness Operations to join our team at Grand Fitness Partners. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our fitness centers, ensuring a high-quality experience for our members, and driving business growth.

Key Responsibilities
  • Leadership and Management: Provide strategic direction and leadership to our fitness center teams, ensuring they have the necessary tools and resources to deliver exceptional results.
  • Operations Management: Oversee the management of our fitness centers, including staff supervision, customer service, and facility maintenance.
  • Customer Service: Foster a welcoming and inclusive environment for our members, ensuring their needs are met and exceeded.
  • Business Development: Identify opportunities for growth and implement strategies to increase revenue and membership.
  • Team Development: Recruit, train, and develop high-performing team members, ensuring they have the skills and knowledge to succeed in their roles.
Requirements
  • Experience: 1+ years of customer service experience and 2-3 years of supervisory experience.
  • Education: Associate or bachelor's degree preferred.
  • Skills: Strong customer service, problem-solving, and communication skills, as well as basic computer proficiency.
  • Certifications: Willingness to become CPR/AED certified.
What We Offer
  • Competitive Compensation: Yearly salary.
  • Benefits: On-demand pay, medical, dental, and vision insurance, vacation/holiday/sick time pay, employee perks and discount program, free Black Card membership, and 401(K) plan.


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