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Executive Director of Operations
2 months ago
The Executive Director of Operations is responsible for overseeing the day-to-day operations and guiding the overall business strategy for Bulk Environmental and Industrial. This role involves managing the hiring and scheduling of staff, tracking cash flow, and setting goals for the business unit. The Executive Director leads first-line managers and ensures that goals are achieved.
Key Responsibilities:- Develop key performance goals and manage the performance of staff; oversee the performance management process for the region.
- Create and implement strategies for business growth and expansion.
- Hire, train, and manage staff within a department or the business unit.
- Ensure that the business delivers quality service to clients and customers.
- Work closely with managers to retain clients and develop new solutions to meet client needs.
- Improve internal processes to increase productivity and efficiency.
- Oversee large projects and interpret performance reports.
- Manage the budget and monitor the financial health of the region.
- Bachelor's degree in business administration is required, a master's in business administration is desirable.
- 8-10 years of experience in a management role; industry experience is preferred.
- DOT knowledge/experience is required.
- Must be keen on strategic thinking and planning and understand budget management and financial monitoring.
- Excellent leadership skills, including goal setting, motivation, training, and mentorship.
- Exceptional interpersonal and communication skills, including writing, speaking, and active listening.
- Effective conflict resolution and problem-solving skills.
- Good organization and time management.
- Comfortable in a fast-paced or high-pressure environment.
This job is located primarily in an indoor office environment with varying noise levels. There may be varying degrees of temperature. The employee may be interrupted from time to time.