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Customer Service Liaison

2 months ago

Matthews, North Carolina, United States Scott Clark Toyota Full time
Job Overview

At Scott Clark Toyota, we are seeking a highly skilled Customer Service Liaison to join our team. As a key member of our sales and service department, you will play a vital role in ensuring our customers have a seamless and enjoyable experience with their new vehicle.

Key Responsibilities
  • Onsite Vehicle Delivery: Safely deliver vehicles to customers, ensuring a smooth and hassle-free experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of our vehicle's technology features, enabling you to effectively communicate with customers and address their questions and concerns.
  • Delivery Area Organization: Maintain a well-organized delivery area, ensuring efficient and safe vehicle delivery processes.
Requirements
  • Technical Aptitude: Ability to learn and understand complex vehicle technology features.
  • Communication Skills: Excellent communication skills, enabling you to effectively interact with customers and provide clear, concise information.
  • Time Management: Strong time management skills, ensuring timely delivery of vehicles and meeting customer expectations.