Pharmaceutical Sales Customer Engagement Specialist

4 weeks ago


Jacksonville, Florida, United States Otsuka Full time
Job Summary

Otsuka America Pharmaceutical, Inc. is seeking a highly skilled and experienced Health Science Advisor to join our team. As a key member of our CNS Franchise, you will be responsible for engaging healthcare providers in the CNS arena through a variety of in-person, virtual, and digital tools.

Key Responsibilities
  • Proactively engage healthcare providers through a range of channels, including in-person meetings, virtual events, and digital communications.
  • Develop and maintain strong relationships with key stakeholders, including healthcare providers, payers, and patient advocacy groups.
  • Provide expert-level knowledge of our products and their approved indications, as well as the latest clinical research and trends in the CNS space.
  • Collaborate with cross-functional teams, including Medical, Market Access, and Patient Support, to ensure seamless execution of customer engagement initiatives.
  • Conduct market research and analysis to identify opportunities for growth and improvement in customer engagement.
  • Develop and implement effective strategies to drive customer engagement and loyalty, including the development of targeted marketing campaigns and promotional materials.
Requirements
  • Bachelor's degree in a life sciences or related field.
  • Minimum 4 years of experience in a sales or customer engagement role, preferably in the pharmaceutical industry.
  • Proven track record of success in developing and maintaining strong relationships with healthcare providers and other key stakeholders.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate complex scientific and clinical information to a range of audiences.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously.
  • Valid driver's license and a good driving record.
Preferred Qualifications
  • Advanced degree in a life sciences or related field.
  • Experience working in a matrixed organization with multiple stakeholders and cross-functional teams.
  • Knowledge of the CNS market and trends, as well as experience working with payers and patient advocacy groups.
  • Proven ability to analyze complex data and develop effective strategies to drive business growth.
What We Offer

Otsuka offers a competitive salary and benefits package, including comprehensive medical, dental, and vision coverage, as well as a 401(k) match and tuition reimbursement. We also offer a dynamic and supportive work environment, with opportunities for professional growth and development.

Join our team and contribute to the development of innovative solutions that improve patient outcomes and quality of life.



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