Employee Engagement Support Specialist

5 hours ago


Jacksonville, Florida, United States ESS Full time
Job Title: Employee Engagement Support Specialist

We are seeking a highly skilled and motivated Employee Engagement Support Specialist to join our team at ESS. As a key member of our Employee Engagement department, you will be responsible for providing exceptional service and support to our substitute teachers and support staff in an inbound call center environment.

Key Responsibilities:

  • Provide exceptional customer service and support to our substitute teachers and support staff via phone and email
  • Work in a fast-paced, rapidly changing environment and thrive in a team-oriented setting
  • Utilize strong communication and problem-solving skills to resolve issues and concerns
  • Meet and exceed performance metrics and quality standards
  • Participate in ongoing training and professional development to enhance skills and knowledge

What We Offer:

  • A Monday-Friday schedule with a hybrid option after 90 days
  • A comprehensive benefits package, including medical, dental, vision, life, short/long-term disability, FSA/HSA, and 401(k)
  • Ancillary benefits and a positive work environment
  • Opportunities for professional growth and development
  • A fun and supportive team-oriented culture

About ESS:

ESS is a leading provider of education staffing solutions, specializing in placing qualified staff in daily, long-term, and permanent K-12 school district positions. With over 800 school district partners across the US, we support the education of more than 4.5 million students every day. We offer our employees the ability to work in school districts across the country, comprehensive training, flexible work schedules, and professional development opportunities.

ESS Diversity Statement:

ESS is committed to creating an inclusive and welcoming environment where all employees can thrive. We believe that a diverse company is more innovative and successful, and we strive to empower our employees to make a positive impact in the lives of our students and the schools we serve.



  • Jacksonville, Florida, United States Resource Employment Solutions Full time

    Job Description**Job Summary**Resource Employment Solutions is seeking a highly skilled Staffing Specialist to join our team. As a Staffing Specialist, you will play a critical role in supporting external employees and assigned accounts, with a primary focus on the external hire process, employee retention, and customer satisfaction.Key...


  • Jacksonville, Florida, United States ArmorGuard Exteriors, LLC Full time

    Customer Engagement Specialist Opportunities at ArmorGuard Exteriors, LLCCompensation: Hourly rate ranging from $15.00 to $22.00, plus performance bonusesEmployment Type: Available for both Full-time and Part-time positionsIdeal Candidate Profile:Exceptional verbal communication abilitiesFriendly and energetic demeanorOptimistic outlookSelf-driven and...


  • Jacksonville, Florida, United States PharmaCentra, LLC Full time

    Job OverviewClient Engagement SpecialistAre you passionate about establishing connections and meeting objectives in a vibrant, fast-paced setting? At PharmaCentra, we recognize the distinct challenges of managing a career alongside other responsibilities. We are seeking a driven and target-focused individual to take on the role of a fully remote, full-time...


  • Jacksonville, Florida, United States McDonald's Full time

    Join Our Team as a Customer Engagement Specialist!Are you passionate about delivering exceptional service? We are on the lookout for individuals who can elevate the customer experience to new heights. If you thrive in a dynamic environment and enjoy making every guest feel valued, we would love to hear from you.Flexible Work Hours:We understand the...


  • Jacksonville, Florida, United States ArmorGuard Exteriors, LLC Full time

    Job OverviewPosition: Customer Engagement SpecialistLocation: Jacksonville AreaCompensation: Hourly Rate Ranging from $15.00 to $22.00 plus bonusesEmployment Type: Full-Time/Part-TimeQualificationsExceptional communication abilitiesFriendly and enthusiastic demeanorPositive outlookSelf-drivenStrong dedication to workPunctual and dependableAccess to reliable...


  • Jacksonville, Florida, United States Lutheran Services Florida Full time

    Job Title: Family and Community Engagement SpecialistLutheran Services Florida (LSF) is seeking a highly skilled Family and Community Engagement Specialist to join our team. As a key member of our organization, you will play a vital role in supporting the well-being of children and families in our community.Job Summary:The Family and Community Engagement...


  • Jacksonville, Florida, United States NILO CONSULTING INC Full time

    Job OverviewCustomer Engagement Specialist – AT&T Sales AssociateNilo Consulting operates as an authorized dealer for AT&T, a company recognized on the Fortune 500 list for many years, and we take pride in our partnership with them.To thrive in this entry-level customer engagement role, you must be driven and committed to achieving objectives. If you enjoy...


  • Jacksonville, Florida, United States Ascendo Resources Full time

    Job Title: Employee Navigator Technical SpecialistAscendo Resources is seeking a detail-oriented and tech-savvy Technical Specialist to manage the day-to-day operations of tickets, reporting, and auditing for our Employee Navigator platform.Key Responsibilities:Manage and resolve daily tickets related to system and build issues, ensuring timely responses and...


  • Jacksonville, Florida, United States Lutheran Services Florida Full time

    Job Title: Family and Community Engagement SpecialistLutheran Services Florida (LSF) is seeking a highly skilled Family and Community Engagement Specialist to join our team. As a key member of our organization, you will play a vital role in supporting the well-being of children and families in our community.Job Summary:The Family and Community Engagement...


  • Jacksonville, Florida, United States RADIFI FEDERAL CREDIT UNION Full time

    RadiFi Federal Credit Union - Member Engagement SpecialistRadiFi Federal Credit Union is seeking a dedicated Member Engagement Specialist to enhance our team. In this role, you will play a crucial part in delivering outstanding support to both new and existing members, guiding them through account setups, loan applications, and various transactions.Location:...


  • Jacksonville, Florida, United States Lutheran Services Florida Full time

    Job Title: Family and Community Engagement SpecialistLutheran Services Florida (LSF) is seeking a highly skilled Family and Community Engagement Specialist to join our team. As a key member of our organization, you will play a vital role in supporting the well-being of children and families in our community.Job Summary:The Family and Community Engagement...


  • Jacksonville, Florida, United States Lutheran Services Florida Full time

    Job Title: Family and Community Engagement SpecialistLutheran Services Florida (LSF) is seeking a highly skilled Family and Community Engagement Specialist to join our team. As a key member of our organization, you will play a vital role in supporting the well-being of children and families in our community.Key Responsibilities:Conduct eligibility,...


  • Jacksonville, Florida, United States Author Health Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Engagement Specialist to join our team at Author Health. As an Outreach Liaison, you will play a critical role in increasing patient engagement with our services and serving as a key point of contact for patients and their caregivers.Key ResponsibilitiesBuild relationships with...


  • Jacksonville, Florida, United States 5HQ Hub International Florida, a Division of Hub International Midwest Limited Full time

    About 5HQ Hub International Florida:5HQ Hub International Florida, a Division of Hub International Midwest Limited, is a prominent global broker specializing in insurance and employee benefits, recognized as one of the largest firms in the industry. Our extensive portfolio includes a diverse array of insurance solutions and services, supported by a robust...


  • Jacksonville, Florida, United States 5HQ Hub International Florida, a Division of Hub International Midwest Limited Full time

    About 5HQ Hub International Florida:5HQ Hub International Florida, a Division of Hub International Midwest Limited, is a prominent global insurance and employee benefits brokerage, recognized as one of the largest in the industry. We provide a diverse array of insurance solutions and services, with a strong foothold in North America, and have experienced...


  • Jacksonville, Florida, United States 5HQ Hub International Florida, a Division of Hub International Midwest Limited Full time

    About 5HQ Hub International Florida:5HQ Hub International Florida, a Division of Hub International Midwest Limited, is a leading global broker in insurance and employee benefits, recognized as one of the top firms in the industry. We provide a comprehensive array of insurance solutions and services, establishing a strong foothold in North America and...


  • Jacksonville, Florida, United States 5HQ Hub International Florida, a Division of Hub International Midwest Limited Full time

    About 5HQ Hub International Florida:5HQ Hub International Florida, a Division of Hub International Midwest Limited, stands as a prominent global insurance and employee benefits brokerage, recognized as one of the largest in the industry. We provide a diverse array of insurance solutions and services, showcasing a robust presence across North America, and...


  • Jacksonville, Florida, United States RADIFI FEDERAL CREDIT UNION Full time

    Job OverviewRadiFi Federal Credit Union is on the lookout for a Member Engagement Specialist to act as a vital resource within our branch network, catering to both new and existing member accounts, loans, and teller transaction requirements. This role demands a comprehensive understanding of our diverse range of products and services to effectively promote,...


  • Jacksonville, Florida, United States Chuze Fitness Full time

    Job OverviewCompany Overview:At Bailey's Powered by Chuze Fitness, we are transforming the fitness landscape with an emphasis on hospitality, community, and empathy. We value individuals from diverse backgrounds who exemplify kindness, sociability, and a strong work ethic, fostering a vibrant workplace where everyone can thrive.Position Summary:As a...


  • Jacksonville, Florida, United States Planet Fitness - PageJAX Group Full time

    Job OverviewThe Customer Engagement Specialist plays a crucial role in fostering a welcoming atmosphere for members and guests at Planet Fitness. This position is dedicated to delivering outstanding customer service and ensuring a positive experience for all.Key Benefits:401(k) matching programPerformance-based bonusesComplimentary uniformsHealth insurance...