Customer Service Representative

1 month ago


Wichita Falls, Texas, United States Mass Markets Full time
Mass Markets
Key Responsibilities
  • Handle inbound and outbound contacts in a professional and timely manner.
  • Ensure first call resolution through effective problem-solving and call handling.
  • Research systems to find missing information as needed.
  • Collaborate with other departments to resolve issues.
  • Document and process customer claims in appropriate systems.
What We Offer
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation package.


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