Automotive Service Operations Leader

2 weeks ago


McAllen, Texas, United States Tire Pros Full time

Company Overview

At Tire Pros, we place a high premium on each team member and foster professional development. We provide a welcoming work environment, thorough training, competitive remuneration, and exceptional benefits. Embark on an exciting new journey in your career with a respected and stable organization.

Benefits and Perks

  • Extensive Training and Development Opportunities
  • Attractive Compensation Packages
  • Supportive Work Environment
  • Work Schedule: Monday to Friday 8:00 AM - 5:30 PM, Saturday 8:00 AM - 3:00 PM, Closed on Sundays

Job Summary

The Service Operations Leader is responsible for overseeing tire, lubrication, and mechanical repair services for customer vehicles. This role involves directing the workflow within the service department to ensure that high-quality repairs are performed. Additionally, the Service Operations Leader assists Service Advisors in communicating with customers and manages parts inventory.

This position offers excellent prospects for professional advancement and growth.

Key Responsibilities

  • Assigns Repair Order Requests to Technicians in an effective manner
  • Monitors the quality of work to uphold Company standards
  • Conducts road tests before and after service
  • Verifies the completion of authorized work and accurate billing
  • Maintains shop equipment and oversees capital equipment acquisitions
  • Manages the inventory of automotive parts, supplies, and materials
  • Ensures cleanliness of the shop
  • Monitors adherence to Quality Control Programs, Safety Policies, OSHA, and EPA regulations
  • Inspects vehicles to guarantee customer satisfaction
  • Handles departmental budget, including labor and materials
  • Recruits and supervises service personnel
  • Evaluates the performance of service personnel
  • Manages employees, including hiring and performance assessments
  • Establishes streamlined processes for efficient workflow

Desired Qualifications

  • High School Diploma or equivalent with vocational training
  • Previous experience in automotive repair store management. Familiarity with BPOS, Activant, or similar point of sale systems and automotive software
  • Knowledge of automotive and truck repair technology
  • National Institute of Automotive Service Excellence (ASE) Certification
  • 2+ years of experience in tire or automotive repair management
  • Exceptional communication and management skills

Tire Pros stands as the largest network with over 600 independent shops nationwide, delivering reliable automotive services and products for many years.

Our customers' trust is built on the commitment and dynamic efforts of independent dealers across various communities. Our teams ensure that the vehicles they service deliver dependable performance. Whether it involves a four-wheel-drive system, transmission, brakes, exhaust, or heating and air conditioning repair, our service remains transparent. We prioritize building enduring relationships. We are looking for individuals who share our commitment and enthusiasm for providing top-tier customer service and exceeding expectations.

Our objective is not only to be a good workplace at Tire Pros but to be an outstanding one. We genuinely value our employees and have cultivated a culture focused on their growth and advancement. Our commitment lies in retaining exceptional staff by offering a positive work environment, extensive training, competitive pay, and excellent benefits. Begin your exciting career journey with us.

This franchise operates independently by a franchisee. Your application will be directly received by the franchisee, and all hiring decisions will be made by their management team. For any employment-related inquiries, please contact the franchise location directly.



  • McAllen, Texas, United States RGV Tire Pros Full time

    Welcome to RGV Tire ProsAt RGV Tire Pros, we prioritize our workforce and encourage professional development. Our environment is supportive and enjoyable, offering outstanding training and growth opportunities, competitive pay, and exceptional benefits. We invite you to explore a fulfilling career with a stable and reputable organization.Position SummaryAs a...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Welcome to RGV Tire ProsAt RGV Tire Pros, we prioritize our workforce and encourage professional advancement. Our environment is both supportive and enjoyable, providing exceptional training and development prospects, competitive pay, and outstanding benefits. We offer a fulfilling career within a stable and reputable organization.Position SummaryAs a Senior...


  • McAllen, Texas, United States Fountain Automotive Full time

    Job Overview: Bilingual Automotive Sales Consultant (Spanish)Fountain Automotive is in search of a driven and customer-focused Bilingual Automotive Sales Consultant fluent in both English and Spanish to become a vital part of our enthusiastic sales team. In this role, you will engage with a diverse customer base, primarily catering to Spanish-speaking...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Join Our Team at RGV Tire ProsWe are seeking a dedicated and enthusiastic individual to become a part of our team as an Automotive Service Coordinator. If you are passionate about delivering outstanding customer support and possess experience in generating service requests, this role could be an excellent fit for you.Key Responsibilities:Greet and assist...


  • McAllen, Texas, United States Charles Clark Chevrolet Full time

    Job SummaryWe are seeking a skilled Automotive Service Technician to join our team at Charles Clark Chevrolet. As a key member of our service department, you will be responsible for diagnosing and repairing complex automotive issues, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesDiagnostic and Repair Work: Perform...


  • McAllen, Texas, United States Sames Motor Company Full time

    Job SummaryWe are seeking a highly skilled and motivated Automotive Service Technician to join our team at Sames Motor Company. As an Automotive Service Technician, you will be responsible for performing a variety of tasks, including inspecting, diagnosing, and repairing vehicles to specifications.Key ResponsibilitiesEfficiently perform services using...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Job OverviewThe Senior Automotive Service Technician plays a crucial role in diagnosing vehicle issues and executing the necessary repairs, maintenance, and service tasks.Key Responsibilities- Conduct thorough inspections of customer vehicles.- Determine essential repairs and maintenance, including addressing drivability concerns.- Provide accurate cost...


  • McAllen, Texas, United States 192701 - Bert Ogden Mcallen Motors Inc Full time

    Job OverviewPOSITION SUMMARYThe Automotive Service Consultant plays a crucial role in managing service appointments within the service department while also providing recommendations for necessary vehicle maintenance to clients.WORK SCHEDULEThis is a FULL-TIME position.KEY RESPONSIBILITIESWelcome customers promptly and courteously, engaging them to identify...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Job OverviewCompany BackgroundAt RGV Tire Pros, we prioritize our employees and foster their professional development. We offer a supportive and enjoyable workplace, comprehensive training, competitive pay, and exceptional benefits. Embark on a rewarding career with a reputable and established organization.Position SummaryAssist and guide clients regarding...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Job OverviewCompany BackgroundAt RGV Tire Pros, we prioritize our employees and foster professional growth. We offer a welcoming and enjoyable workplace along with exceptional training and development opportunities, competitive pay, and comprehensive benefits. Embark on a rewarding career with a reputable and established organization.Position SummaryProvide...


  • McAllen, Texas, United States Charles Clark Chevrolet Full time

    Position OverviewThe role of a Service Advisor is pivotal in ensuring customer satisfaction and operational efficiency. This position involves welcoming clients, understanding their automotive needs, providing timely updates on service progress, and managing appointment schedules effectively.Compensation and Benefits:Attractive Salary PackageFlexible Work...


  • McAllen, Texas, United States Sames Motor Company Full time

    Job Type: Full-timePosition Overview: At Sames Motor Company, we are dedicated to providing exceptional service to our customers. We are currently seeking an Automotive Maintenance Specialist to join our team. This role is essential in ensuring that our clients receive top-notch care for their vehicles.What We Offer:Competitive compensation...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Welcome to RGV Tire ProsAt RGV Tire Pros, we prioritize our workforce and encourage professional development. Our employees benefit from a collaborative and enjoyable work atmosphere, comprehensive training programs, competitive pay, and exceptional benefits. We offer a fulfilling career path within a reputable and stable organization.Position SummaryAs a...


  • McAllen, Texas, United States RGV Tire Pros Full time

    About the RoleAt RGV Tire Pros, we're committed to providing exceptional service to our customers. As a Lead Automotive Service Technician, you'll play a crucial role in ensuring our customers receive the best possible experience.Key ResponsibilitiesExamine customer vehicles to identify necessary repairs and maintenanceEstimate costs of repairs and...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Job OverviewCompany BackgroundAt RGV Tire Pros, we prioritize our employees and foster their professional development. We offer a welcoming and enjoyable workplace, complemented by comprehensive training, competitive pay, and exceptional benefits. Embark on a rewarding career with a reputable and established organization.Position SummaryProvide expert advice...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Job OverviewAs an Automotive Parts Counter Representative, you will serve as the primary point of contact for customers seeking automotive components and accessories. Your expertise in automotive parts will be essential in assisting customers with their inquiries and ensuring they find the right products for their vehicles.Key ResponsibilitiesProvide...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Job OverviewAs an Automotive Wheel Alignment Specialist, you will oversee all facets of alignment, related services, and repairs for a variety of automotive vehicles. We offer excellent growth and career advancement opportunities. Key ResponsibilitiesConducting and selling comprehensive vehicle alignment services for all cars and light trucks.Providing and...


  • McAllen, Texas, United States Tire Pros Full time

    Company Overview At Tire Pros, we prioritize our employees and foster their professional growth. We offer a supportive and enjoyable work atmosphere, complemented by comprehensive training and development programs, competitive pay, and exceptional benefits. Embark on an exciting career journey with a reputable and stable organization. Job Summary The role...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Job OverviewWe are seeking a skilled Automotive Lube Technician to join our team at RGV Tire Pros. The ideal candidate will possess a strong background in vehicle maintenance and lubrication services.Key ResponsibilitiesConduct thorough multipoint inspections of vehicles.Effectively communicate any additional service or repair requirements to service...


  • McAllen, Texas, United States RGV Tire Pros Full time

    Job OverviewWe are seeking a skilled Automotive Lube Technician to join our team at RGV Tire Pros. The ideal candidate will have a solid background in vehicle maintenance and lubrication services.Key ResponsibilitiesConduct thorough multipoint inspections of vehicles.Effectively communicate any additional service or repair requirements to service...