Business Office Receptionist

2 weeks ago


Truth or Consequences, New Mexico, United States State of New Mexico Full time
Job Summary

This position is responsible for providing exceptional customer service and administrative support to the State of New Mexico. The ideal candidate will have excellent communication skills, be able to multitask, and have a professional attitude.

Key Responsibilities
  • Answer and direct phone calls, greet residents and family members, and provide information about the organization.
  • Coordinate mail, collect and distribute parcels, and perform internet search tasks.
  • Update appointment calendars, prepare travel vouchers, and perform word processing and filing duties.
  • Provide basic and accurate information in-person and via phone/email.
  • Uphold confidentiality and security protocols for sensitive financial and patient information.
Requirements
  • Eighth grade education.
  • Valid driver's license.
  • Defensive Driving Course Certificate from the State of New Mexico.
  • Successful completion of HIPAA training.
  • Ability to read, write, speak, and comprehend the English language.
Working Conditions

This position is performed in an office setting within a long-term facility with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Walking throughout the facility and frequent communication and interaction with residents, staff, and the public are required.

Supplemental Information

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.



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