Technical Service Support Team Member

3 weeks ago


Anaheim, California, United States Waev Inc Full time

**About Waev Inc:**

We are an electric mobility OEM founded in 2021, dedicated to manufacturing, distributing, marketing, and supporting the GEM, Taylor-Dunn, and Tiger brands.

As a Technical Service Support, you will play a critical role in providing exceptional customer service and ensuring the efficient resolution of technical issues.

We offer a collaborative work environment, a competitive salary of **$65,000 - $85,000 per year**, and a comprehensive benefits package.

**Responsibilities:**

  1. Manage and process technical service cases from initiation to resolution
  2. Conduct follow-up communication with dealers and customers
  3. Generate departmental reports on case status, trends, and performance metrics

**Qualifications:**

  • Automotive service technician with a strong focus on customer satisfaction
  • Experience using CRM systems or helpdesk software

**What We Offer:**

  • Competitive salary range: $65,000 - $85,000 per year
  • Comprehensive benefits package
  • Collaborative work environment


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