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Healthcare Access Coordinator

2 months ago

Chicago, Illinois, United States Louis A Weiss Memorial Medical Center, LLC Full time

Louis A Weiss Memorial Medical Center, LLC has been a cornerstone of healthcare services in the community for over six decades.

With a capacity of 236 beds and accreditation from the Joint Commission, we address a broad spectrum of medical requirements for our diverse patient population.

Our dedicated team includes over 450 physicians across 42 specialties and 800 staff members committed to delivering personalized care to every individual.

POSITION OVERVIEW

ROLE SUMMARY
  • Facilitates high-quality service registration for both inpatient and outpatient visits under general oversight.
  • Accurately gathers, evaluates, and documents demographic, insurance/financial, and clinical information from multiple sources.
  • Assesses compliance with medical necessity and precertification standards to ensure correct payment processing.
  • Engages with patients and their representatives with empathy to address their needs and clarify revenue cycle expectations.
QUALIFICATIONS
  • High School diploma is mandatory.
  • Minimum of two years of experience in patient admissions.
  • Familiarity with medical terminology is advantageous.
  • Proficient in both spoken and written English.
KEY RESPONSIBILITIES
  • Exhibits outstanding customer service principles to enhance patient care quality.
  • Efficiently and accurately registers patients, identifying primary complaints or diagnoses.
  • Collects patient financial responsibilities, explores payment options, and coordinates with relevant parties for payment arrangements.
  • Ensures billing accuracy by reviewing reports, implementing corrections, and confirming payer coverage.
  • Interprets physician directives, sets account parameters, and adheres to regulatory standards for patient registration.
  • Accurately prepares and promptly distributes necessary forms, documents, and reports.
Louis A Weiss Memorial Medical Center, LLC is an equal opportunity employer that values diversity and prohibits discrimination based on various characteristics. Be part of our mission to deliver exceptional healthcare to our community.