Healthcare Coordinator

7 days ago


Chicago, Illinois, United States FriendHealth Full time
Job Title: Healthcare Coordinator

Join FriendHealth as a Healthcare Coordinator and play a vital role in our Medical Home Network model of care. As a key member of our care coordination team, you will work closely with patients, families, and clinical staff to ensure seamless care transitions and optimal patient outcomes.

Key Responsibilities:
  • Coordinate patient care processes, including utilization management, patient and family education, discharge planning, and follow-up care.
  • Work efficiently within multiple software systems, including Electronic Health Records and Practice Management Systems.
  • Accurately document patient information and maintain confidentiality in accordance with HIPAA regulations.
  • Collaborate with internal and external resources to ensure timely follow-up with providers and retrieve discharge summaries and medical records.
  • Provide patient education and support, including health risk assessments and disease-specific education.
Requirements:
  • High School diploma or GED equivalent required.
  • Certified Medical Assistant (CMA) certification preferred.
  • At least 2 years of related direct public contact experience with emphasis on customer service, oral/written communication skills.

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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