Vice President of Sales and Service

1 week ago

Boston, Massachusetts, United States Apryse Full time
Job Description

The Role

Apryse is seeking a high-performing Vice President of Sales and Service, End User Products with a strong background in end user applications to drive business growth. As a key member of the leadership team, you will be responsible for maximizing sales potential, crafting sales plans, and executing on those plans. This Sales and Service Leader will lead and manage sales and service initiatives related to end user applications, requiring a strategic thinker with a deep understanding of end user application solutions, a proven track record in sales, and exceptional service management skills.

Responsibilities

  • Develop and implement effective sales strategies to achieve revenue goals and market expansion with end user products in mind.
  • Identify and target new business opportunities and markets.
  • Build and maintain strong, long-lasting customer relationships with key clients and strategic partners.
  • Prepare and present sales proposals, contracts, and presentations to prospective clients.
  • Analyze sales performance metrics and adjust strategies as needed to achieve targets.
  • Oversee the delivery of services related to end user applications, ensuring a customer-centric approach.
  • Implement and manage service level agreements (SLAs) and ensure compliance.
  • Lead, mentor, and motivate a team of sales and service professionals; Provide training and development opportunities to enhance team skills and performance.
  • Stay informed about industry trends, market conditions, and competitive landscape; Provide insights and recommendations based on market analysis to refine sales and service strategies.
  • Prepare and deliver regular reports on sales performance, service delivery, and customer feedback.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 10 years of experience in sales and services management, with a focus on end user applications.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Experience managing a book of business $10-$20M and greater.
  • Experience in operations and managing customer renewals is highly preferred.
  • Strong understanding of end user application solutions and their impact on business operations.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to analyze data, identify trends, and make data-driven decisions.
  • Excellent problem-solving skills and a customer-centric approach.
  • Software sales leadership experience with demonstrated ability for developing territories, leading change management, and building scale from early stage to midsize organizations.
  • Proficiency in CRM software and Microsoft Office Suite.

Benefits

  • Competitive salary commensurate with experience and qualifications.
  • A comprehensive extended benefits package including health, dental, and vision for you and your family, with company-paid offerings.
  • A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
  • Highly autonomous and entrepreneurial environment.
  • Annual recurring WFH allowance for you to purchase items you need for your home office.
  • Ongoing support for learning development so you can master your craft.
  • Work with the hardware you're most comfortable with (Windows or Mac).
  • Diverse and inclusive workplace where we all learn from each other.
  • Excellent work-life balance with a flexible remote work environment and a generous time off package.

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