Senior Service Coordinator
6 days ago
The Senior Service Coordinator is a key member of our restaurant team, responsible for ensuring exceptional customer service and maintaining a clean and organized workspace. As a senior team member, you will be responsible for supervising staff, managing inventory, and developing strategies to improve sales and customer satisfaction.
About the Position
This role involves overseeing daily restaurant activities, including managing staff performance, controlling cash handling, and maintaining accurate records of sales and inventory. You will work closely with the management team to achieve business goals and maintain high standards of quality and service.
Key Responsibilities
- Supervise and coordinate the work of staff members to ensure efficient and effective service delivery.
- Maintain accurate records of sales, inventory, and labor costs.
- Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
- Collaborate with the management team to achieve business objectives.
Requirements
- A minimum of 18 years old and fluent in English.
- Prior experience in a similar role or relevant industry experience.
- Certification in all stations following the DHC Training Program.
- Flexibility to work nights, weekends, and holidays.
- Ability to stand for long periods and work in a fast-paced environment.
Estimated Salary: $40,000 - $60,000 per year
Our Benefits
We offer a competitive salary, opportunities for career advancement, and a positive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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