Senior Service Coordinator

6 days ago


Morrisville, North Carolina, United States 1203 - Dave's Hot Chicken - Holly Springs Full time
About the Job

The Senior Service Coordinator is a key member of our restaurant team, responsible for ensuring exceptional customer service and maintaining a clean and organized workspace. As a senior team member, you will be responsible for supervising staff, managing inventory, and developing strategies to improve sales and customer satisfaction.

About the Position

This role involves overseeing daily restaurant activities, including managing staff performance, controlling cash handling, and maintaining accurate records of sales and inventory. You will work closely with the management team to achieve business goals and maintain high standards of quality and service.

Key Responsibilities

  • Supervise and coordinate the work of staff members to ensure efficient and effective service delivery.
  • Maintain accurate records of sales, inventory, and labor costs.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Collaborate with the management team to achieve business objectives.

Requirements

  • A minimum of 18 years old and fluent in English.
  • Prior experience in a similar role or relevant industry experience.
  • Certification in all stations following the DHC Training Program.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to stand for long periods and work in a fast-paced environment.

Estimated Salary: $40,000 - $60,000 per year

Our Benefits

We offer a competitive salary, opportunities for career advancement, and a positive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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