Fertility Patient Care Coordinator

2 days ago


Morrisville, North Carolina, United States Duke University Full time
Job Description

Duke University is a renowned multi-specialty physician practice with 140 clinics across North Carolina. We offer competitive compensation, benefits, and a supportive work atmosphere that fosters excellence in patient care.

We are seeking a highly skilled Fertility Patient Care Coordinator at our Fertility Center in Morrisville, NC to serve as the primary point of contact for new patients and referring providers.

This role requires strong critical thinking skills, excellent customer service, and independent decision-making to ensure seamless patient experiences. The New Patient Coordinator will be an integral part of the fertility care team, responsible for patient registration, scheduling, and coordination of care activities.

Key Responsibilities
  • Oversee complex processes involving multiple calls to patients, referring physicians, and previous facilities/providers to request records and facilitate record review with the clinical team.
  • Determine appropriate providers and appointment types for new patients, ensuring accuracy and appropriateness using scheduling guidelines.
  • Educate patients on their fertility journey, including expected milestones and treatment plans.
  • Ensure accurate insurance information and collect fees when applicable, following departmental protocol and regulatory guidelines.
  • Tailor patient estimates based on specialized treatment plans and fertility benefits.
  • Coordinate special payors such as ARC or Progyny for fertility patients.
  • Ensure self-pay waivers are completed and all insurance requirements are met before patient arrival.
  • Obtain authorizations based on insurance plan contracts and guidelines.
  • Assist management with compiling departmental statistics for budgetary and reporting purposes.
Requirements and Qualifications
  • Work experience equivalent to a bachelor's degree or relevant work experience (call center, healthcare scheduling, financial clearance, customer service, education).
  • Experience in healthcare or health care scheduling, preferably in a call center, healthcare scheduling, financial clearance, customer service, or education setting.
Estimated Salary Range

$55,000 - $65,000 per year, depending on experience and qualifications.

Benefits

Duke Health offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.



  • Morrisville, North Carolina, United States UNC Health Care Full time

    About the RoleThis is an exciting opportunity to join UNC Health Care as a Patient Care Coordinator RN. As a key member of our team, you will play a crucial role in delivering high-quality patient care and ensuring seamless transitions across healthcare settings.Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to coordinate...


  • Morrisville, North Carolina, United States Dukehealth Full time

    Job ResponsibilitiesPlan and Provide Patient Care: Utilize the nursing process to develop and implement individualized plans of care for patients undergoing fertility treatments.Communicate with Providers: Collaborate with healthcare providers to manage patient fertility cycles, including IUI, IVF, and FET procedures.Delegate Tasks and Supervise: Assign and...


  • Morrisville, North Carolina, United States UNC Health Care Full time

    About the Role:UNC Health Alliance is a clinically integrated network and population health services organization, transforming healthcare delivery for over 7,200 providers. We offer patient-centered solutions to populations under alternative payment models. As a Clinical Care Coordinator, you will work closely with providers, practices, payers, business...


  • Morrisville, North Carolina, United States Option Care Enterprises, Inc. Full time

    Transform Patient Care with Option Care Enterprises, Inc.About UsOption Care Enterprises, Inc. is the nation's largest home infusion provider, dedicated to delivering extraordinary care and endless possibilities for our patients. With over 6,000 team members, including 2,900 clinicians, we work tirelessly to elevate standards of care for patients with acute...

  • Nurse Care Manager

    2 days ago


    Morrisville, North Carolina, United States UNC Health Care Full time

    A challenging opportunity has arisen at UNC Health Alliance to join our Clinically Integrated Network as a Nurse Care Manager. This key role plays a crucial part in providing comprehensive and coordinated care to patients within our network. You will be responsible for conducting comprehensive care manager assessments, identifying barriers to care, and...

  • Clinical Nurse II

    2 days ago


    Morrisville, North Carolina, United States Dukehealth Full time

    Job OverviewDuke Health Integrated Practice is a leading healthcare organization in North Carolina, offering competitive compensation and benefits to attract and retain top medical professionals. Our dynamic work environment fosters collaboration and innovation, making us an ideal choice for those who share our passion for patient care.


  • Morrisville, North Carolina, United States Option Care Health Full time

    About Option Care HealthWe are a leading home infusion provider, dedicated to delivering exceptional care and services to our patients. With over 6,000 team members, including 2,900 clinicians, we operate in all 50 states, striving to elevate standards of care for individuals with acute and chronic conditions.Job Description: Infusion Nurse IIThis role is...

  • Registered Nurse

    2 days ago


    Morrisville, North Carolina, United States Duke University Full time

    About the Role:We are seeking a highly skilled Registered Nurse to join our team at the Duke Fertility Center in Morrisville, NC. As a key member of our healthcare team, you will provide direct and indirect care to patients, utilizing your expertise to develop and implement individualized care plans.Job Responsibilities:Develop and implement individualized...


  • Morrisville, North Carolina, United States UNC Health Care Full time

    The estimated salary for this position is $44,116 - $63,494 per year.Company OverviewAt UNC Health Care, we strive to improve the health and well-being of our patients by providing high-quality care in a patient-centered environment. Our team of dedicated professionals is committed to excellence and innovation in healthcare delivery.Job DescriptionThis role...


  • Morrisville, North Carolina, United States Option Care Health Full time

    About the RoleThe Advanced Infusion Care Nurse position at Option Care Health offers an exceptional opportunity to join a leading provider of home infusion therapy services. As a skilled nurse, you will play a vital role in delivering high-quality patient care in the comfort of patients' homes.


  • Morrisville, North Carolina, United States The Joint Chiropractic Full time

    We are seeking a talented Chiropractic Clinic Coordinator to join our team at The Joint Chiropractic. In this role, you will play a vital part in ensuring the smooth operation of our clinic, while also driving sales growth and promoting our wellness services. If you have a strong background in sales, excellent communication skills, and a passion for health...


  • Morrisville, North Carolina, United States Option Care Health Full time

    Job Description Summary:An Infusion Nurse II is a licensed registered nurse who coordinates and provides intermediate direct patient care to patients in the home, or in an alternate infusion suite, to ensure patient safety with continuity and compliance under a physician's plan of care.The ideal candidate will have a strong background in nursing, with...


  • Morrisville, North Carolina, United States Option Care Health Full time

    We are looking for a highly motivated and compassionate RN to join our team as an Infusion Nurse II. As a key member of our team, you will have the opportunity to make a meaningful impact in the lives of our patients and contribute to the development of our comprehensive care model.About the Role:This position requires a registered nurse with experience...


  • Morrisville, North Carolina, United States Option Care Health Full time

    Explore a rewarding career at Option Care Health, the nation's largest home infusion provider. With over 6,000 team members, including 2,900 clinicians, we deliver compassionate care to patients with acute and chronic conditions across the United States.Salary: $73,500 - $95,000 per year (based on education, experience, knowledge, skills, and abilities)About...


  • Morrisville, North Carolina, United States UNC Health Care Full time

    Job OverviewWe are seeking a skilled Clinical Dietitian to join our multidisciplinary healthcare team at UNC Health Care. This role involves coordinating evidence-based medical nutrition therapy that is integrated and compatible with patient-focused medical goals.The successful candidate will work closely with the team to assess nutritional needs, develop...


  • Morrisville, North Carolina, United States UNC Health Care Full time

    About Our OrganizationUNC Health Care is a leading healthcare organization dedicated to improving the health and well-being of the communities we serve. We pride ourselves on our commitment to excellence, innovation, and compassion.Our Mission:To improve the health and well-being of the unique communities we serve.Our Values:Excellence: We strive for...


  • Morrisville, North Carolina, United States The Blood Connection Full time

    At The Blood Connection, we play a vital role in saving lives. Our team works tirelessly to ensure the transportation of materials and supplies is executed efficiently.We offer an estimated salary range of $16.20 - $22.00 per hour, depending on experience and qualifications.Job Description:This position requires a skilled individual to coordinate and execute...


  • Morrisville, North Carolina, United States Option Care Health Full time

    Career OpportunitiesThe Clinical Skilled Nursing Professional position at Option Care Health presents an exciting opportunity to work with a talented team of healthcare professionals dedicated to delivering comprehensive care to patients across the United States. As a skilled nurse, you will be responsible for assessing patient needs, developing...


  • Morrisville, North Carolina, United States UNC Health Care Full time

    Virtual Care OpportunitiesAs a Telemedicine Infectious Disease Specialist at UNC Health Care, you will have the chance to make a significant impact on patient care while enjoying a fulfilling remote work experience.We are seeking a Board Certified/Eligible Infectious Disease Physician to provide high-quality virtual consultations to adult patients in need of...


  • Morrisville, North Carolina, United States UNC Health Care Full time

    About UNC Health CareWe are part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Our team is dedicated to delivering high-quality patient care and operational excellence.Job SummaryThe Clinical Systems Analyst - Senior Inpatient Applications Professional will...