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Retail Assistant Manager

1 month ago

Norwalk, Connecticut, United States Bath & Body Works Full time
Unlock Your Potential

Bath & Body Works is committed to creating a diverse, equitable, and inclusive culture that delivers exceptional fragrances and experiences to our customers. We're looking for a talented Assistant Store Manager to join our team and help us achieve our goals.

As an Assistant Store Manager, you'll play a key role in developing outstanding associates, delivering exceptional customer experiences, and driving sales growth. You'll work closely with the Store Manager to achieve business objectives, lead by example, and foster a customer-centric selling culture.

Responsibilities:

  • Lead and develop a high-performing team of associates
  • Teach, coach, and train associates to improve sales and customer satisfaction
  • Effectively lead and drive sales growth through strategic planning and execution
  • Set clear performance expectations and goals for associates
  • Build strong relationships with customers and drive loyalty through engagement and conversion
  • Meet payroll targets by ensuring adequate sales floor coverage and maintaining a selling focus
  • Implement and sustain magazine direction to optimize business and bring the product story to life
  • Lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
  • Partner with the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
  • Maintain policies and procedures
  • Incorporate asset protection and safety messages into daily operations

Qualifications:

  • Prior experience in leading teams in a customer-based sales environment
  • Proven track record driving sales results
  • Strong communication and ability to foster a customer-centric selling culture
  • Able to provide in-the-moment coaching to associates
  • Availability for varied weekly shifts, including weekends, closing, and peak periods
  • Prior sales management experience preferred

Education:

  • High School Diploma or GED Certificate

Core Competencies:

  • Lead with Curiosity & Humility
  • Build High-Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results

Benefits:

Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

  • On-demand access to earned wages through DailyPay
  • Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities
  • 40% merchandise discount and free product
  • Competitive, performance-based compensation and bonus incentive programs for sales leadership positions
  • No-cost mental health and wellbeing support for all associates
  • Robust health, dental, vision, and life insurance options for full-time associates
  • Opportunity for paid time off and additional family benefits, including paid maternity and parental leave

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status.

We are committed to providing reasonable accommodations for associates and job applicants with disabilities.

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