Sales and Membership Coordinator

2 days ago

Huntington Beach, California, United States StretchLab - Long Beach Marina Full time
Job Opportunity

StretchLab is seeking a highly motivated and sales-driven individual to join our team as a Sales and Membership Associate. As a key member of our team, you will be responsible for bringing new members to our studio and booking them into introductory stretches and full memberships. Your excellent communication and customer service skills will be essential in retaining current members and achieving sales goals.

Responsibilities:

  • Assist the studio leadership team with the sales process, including lead generation, follow-up, and close
  • Book and confirm prospective clients into introductory stretches
  • Greet and check-in clients and prospects when they enter the studio
  • Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
  • Participate in pop-up marketing events through pre-sales and beyond, including the set-up, event, and break-down of temporary facilities
  • Manage social media accounts and send periodic emails to members under the general manager's supervision
  • Maintain acceptable level of personal sales production
  • Emphasize and enforce objectives of the club as a complementary wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
  • Maintain Club Ready booking software accurately in coordination with headquarters and local procedures
  • Ensure studio is clean and tidy; adhere to strict COVID-19 cleaning practices
  • Other duties as assigned

Requirements:

  • Excellent sales, communication, and customer service skills required
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
  • Must be able to work weekends and evenings
  • Part-time position typically between 25 and 35 hours per week, with possibility of more
  • Ability to learn and use the Club Ready software
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Must be fluent in English and have excellent communication skills via in-person, phone and email; bilingual candidates encouraged to apply
  • Must be able to meet regular deadlines
  • Must have proficient computer skills including customer relationship management systems, social media applications, word processing, and spreadsheet programs

Compensation and Perks:

  • Competitive compensation based on experience
  • Free or discounted memberships
  • Commission paid on sales of memberships and products
  • Opportunities for growth within the studios, including additional sales and management opportunities

Job Type: Part-time; potential for full-time; hourly

Pay: Depends upon Experience, skills, and qualifications

Experience:

fitness: 1 year (Preferred)
sales: 1 year (Preferred)

Work Location: Huntington Beach, CA (Surf City)

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